Acquiring & PSP Manager

Posted Yesterday
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Athens, GRC
In-Office
Mid level
Gaming • Software
The Role
Manage commercial relationships with payment service providers, acquiring banks, and payment partners. Negotiate fees, reserves, settlement terms, contracts, and renewals; monitor provider performance and payment costs; support budgeting and forecasting; lead sourcing and RFPs; evaluate providers for new markets; and coordinate onboarding with Finance, Treasury, Risk, Compliance, Legal, Payments Operations, and Product teams.
Summary Generated by Built In

Join Novibet as Acquiring & PSP Manager!

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for acquiring and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.

Why Novibet

At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.

Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.

What we are looking for

As an Acquiring & PSP Manager, you will join our Procurement team and you will manage commercial relationships with payment service providers (PSPs), acquiring banks, and other payment partners. The role focuses on negotiating competitive commercial terms, optimizing payment processing costs, managing provider performance, and supporting the company's expansion into new markets.

What you will work on

  • Manage relationships with existing and prospective payment providers, monitor performance and lead commercial reviews and negotiations
  • Negotiate processing fees, reserves, settlement terms and other commercial conditions to reduce costs and improve profitability
  • Collaborate with Payments and Product teams to optimize provider allocation, authorization rates, processing costs, and payment conversion
  • Monitor payment costs, effective processing rates, realized savings, provider spend, and performance against targets
  • Support payment cost budgeting, transaction volume forecasting, expenditure monitoring, and financial planning
  • Lead provider sourcing, RFPs, commercial negotiations, contract reviews, renewals, and tracking of contractual commitments in collaboration with Legal and other stakeholders
  • Identify and evaluate PSPs, acquirers, and local payment methods to support entry into new markets
  • Coordinate commercial onboarding activities and collaborate with internal teams to ensure providers are ready for launch
  • Work closely with Finance, Treasury, Risk, Compliance, Legal, Payments Operations, and Product to align payment provider strategy with business objectives

What you bring

  • Bachelor’s degree in Business Administration, Finance, Economics, or a related field
  • 4+ years of experience in payments, acquiring, PSP management, payment procurement or a related commercial role
  • Proven experience in the online gaming / iGaming industry
  • Demonstrated success negotiating commercial agreements with PSPs and acquiring banks
  • Strong understanding of payment processing, card acquiring, alternative payment methods, settlement cycles, chargebacks, and payment fee structures
  • Proven track record of reducing payment costs and improving commercial terms
  • Strong analytical skills and experience with financial reporting, budgeting, forecasting, and KPI monitoring
  • Experience with contract management, vendor evaluation, and commercial benchmarking
  • Advanced Excel or Google Sheets skills; experience with BI tools is an advantage
  • Excellent negotiation, communication, and stakeholder management skills
  • Fluency in English, written and spoken
  • Experience with international payment portfolios across multiple markets and currencies is a plus
  • Knowledge of high-risk processing, payment orchestration, and PCI DSS / compliance frameworks is a nice-to-have

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

  • 💰Competitive Compensation: Attractive salary and bonus scheme
  • 🧑‍⚕️Health insurance:  Group health & medical insurance package
  • 💻Top-Notch Equipment: All the tools you need for your role
  • 🚀Career Growth: Focused career development, performance management, and training opportunities
  • 🚗Alternative Transportation: Shuttle buses & Carpooling options
  • 🌍Inclusive Environment: A welcoming, international, and multicultural team
  • 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable  workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.

Skills Required

  • Bachelor's degree in Business Administration, Finance, Economics, or a related field
  • 4+ years of experience in payments, acquiring, PSP management, payment procurement, or a related commercial role
  • Experience in the online gaming or iGaming industry
  • Experience negotiating commercial agreements with PSPs and acquiring banks
  • Strong understanding of payment processing, card acquiring, alternative payment methods, settlement cycles, chargebacks, and payment fee structures
  • Track record of reducing payment costs and improving commercial terms
  • Strong analytical skills and experience with financial reporting, budgeting, forecasting, and KPI monitoring
  • Experience with contract management, vendor evaluation, and commercial benchmarking
  • Advanced Excel or Google Sheets skills
  • Excellent negotiation, communication, and stakeholder management skills
  • Fluency in written and spoken English
  • Experience with international payment portfolios across multiple markets and currencies
  • Experience with BI tools
  • Knowledge of high-risk processing, payment orchestration, and PCI DSS or compliance frameworks
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The Company
HQ: San Ġwann
910 Employees
Year Founded: 2010

What We Do

Novibet is an established GameTech company operating in Europe (Greece, Ireland, Cyprus, Finland), the Americas (Brazil, Mexico, Chile, Ecuador, Canada), and New Zealand, with tech hubs in Greece and Malta and 1,000+ employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward. Join our universe today and elevate your career.

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