About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.
About the Role
Dutchie is looking for an ACH Operations Analyst to support Dutchie’s Pay by Bank product.
This person is responsible for end-to-end money movement, owning reconciliations, supporting
the ACH team’s compliance obligations and identifying operational improvements to support
Dutchie’s industry-leading ACH payments program. In this role, you will work heavily
cross-functionally across internal teams. We are looking for someone tech-forward, with great
attention to detail, and an intellectual curiosity to solve hard problems.
Key Responsibilities
Financial Operations & Money Movement
● Daily Reconciliation: Execute daily, weekly, and monthly reconciliations of transactional
data across systems and banking partners
● Money Movement Tracking: Monitor, track, and validate end-to-end money movement
● Discrepancy Resolution: Investigate and resolve transactional discrepancies, failed
money movements, and processing exceptions by collaborating with internal teams and
external banking partners.
● Process Optimization & AI Integration: Identify opportunities to automate manual
reconciliation steps, optimize money movement workflows, and actively incorporate
AI-driven tools and workflows to increase efficiency
Customer Support & Bank Administration
● POA Process Management: Own and execute the Proof of Authorization (POA)
process, ensuring all necessary merchant authorizations and documentation are
accurately managed, validated, and aligned with banking partner requirements.
● Customer Support: Respond to consumer and dispensary support requests related to
Dutchie’s ACH program, providing timely and accurate assistance
Qualifications & Skills
● Experience: 3+ years of experience in financial operations, fintech, banking, or
accounting, with a strong background in reconciliation and balancing.
● Domain Knowledge: Strong understanding of banking operations, electronic money
movement, ACH networks, and familiarity with payment processing, and digital wallet
ecosystems.
● ACH Regulation: Knowledge of NACHA Operating Rules is preferred
At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Skills Required
- 3+ years experience in financial operations, fintech, banking, or accounting
- Strong background in reconciliation and balancing transactional data
- Strong understanding of banking operations, electronic money movement, ACH networks, payment processing, and digital wallet ecosystems
- POA (Proof of Authorization) process management and bank administration experience
- Attention to detail, problem-solving skills, and ability to collaborate cross-functionally
- Knowledge of NACHA Operating Rules
- Experience identifying process optimization and incorporating AI-driven tools
What We Do
Dutchie is the leading technology partner for cannabis retailers of all sizes. With a range of solutions covering point of sale, payments, ecommerce, insurance, and more, Dutchie empowers dispensaries to run efficiently, scale their operation easily, stay compliant, and offer outstanding experiences to the customers who rely on them.
Why Work With Us
Dutchie is opening people's minds to the good cannabis can do. We believe in helping making cannabis safely accessible to everyone in a compliant, legal manner. The benefits cannabis brings should be available to all. Tackling justice reform and equity in our industry can offer stronger support to underrepresented and marginalized groups.
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