The Woodmark Pharmacy Billing Department in Williamsville, NY is seeking an experienced, detail-oriented Accounts Review Specialist to join our team and make a difference in the lives of our residents and their families. This position is on-site!
Benefits of working at Woodmark of NY:
- Full Benefits Package - Medical, Dental, Vision, Life
- 401(k) with company match
- Recognition Program with points to redeem for prizes and gift cards
- Competitive Pay
- Weekly Paycheck
- Solid Team Atmosphere
Shift: Days - 8:30am - 4:30pm or 9:00pm - 5:00pm
Join Our TeamAre you ready for a rewarding career? Join a company that cares for you, too. Employee Perks!Close to thruway entrances/exits, Consistent work and holiday rotations to provide you with a great work/life balance, Free On-Site Parking, Friendly and supportive staff, Generous PTO & holiday package, Life Insurance, Medical, Dental, and Vision insurance, Point-earning employee reward program: redeem for prizes! ResponsibilitiesAccounts Receivable Review Specialist Responsibilities:
- Assisting to facilitate collections of past due accounts for 3 Woodmark Pharmacy locations.
- Review outstanding private, Medicaid pending and third party balances per AR Aging.
- Daily call past due balance private pay customers to collect outstanding balance utilizing customer service skills. Note & document conversations for AR Aging reviews.
- Works with responsible parties, receiving in/out bound telephone calls, providing customer service and following up
- Maintain the current status of accounts sent to collection agency and attorneys once escalated.
- Coordinate accounts identified for write off or adjustment and obtain approvals.
- Assist with daily mail as needed for AR team.
Accounts Receivable Review Specialist Qualifications:
- High School Diploma or equivalent required
- 1+ years experience in private collections preferred
- Highly organized
- High attention to detail
- Ability to meet deadlines, multi-task and prioritize
- Ability to handle confidential information with professional discretion
Exceptional communication skills both verbal and written including negotiation skills
Ability to provide professional customer service by both phone and email
EOE StatementWE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Skills Required
- High school diploma or equivalent
- 1+ years of experience in private collections
- Highly organized
- High attention to detail
- Ability to meet deadlines, multitask, and prioritize
- Ability to handle confidential information with professional discretion
- Exceptional verbal and written communication skills, including negotiation skills
- Ability to provide professional customer service by phone and email
What We Do
Elderwood is a senior-care provider serving older adults across the Northeast. Its continuum of care includes independent living, assisted living, skilled nursing, subacute rehabilitation, memory care, orthopedic and cardiac rehabilitation, wound therapy, ventilator care, and oncology care. Affiliates also offer home care, pharmacy and prescription delivery, medical transportation, and managed long-term-care services, with a person-centered focus on residents’ health, wellness, and families.
