The Role
Generate and manage customer invoices, upload invoices through Coupa, resolve billing queries, maintain timesheet and customer records, prepare monthly provision schedules, review contracts, monitor billing deadlines, and support month-end close activities. The role requires accurate data handling, strong organization, analytical problem-solving, effective communication, and the ability to manage multiple deadlines independently and collaboratively.
Summary Generated by Built In
Key
Responsibilities
- Generate accurate customer
invoices and send the invoices to clients
- Upload and manage invoices on
the Coupa platform, ensuring successful submission and compliance with
customer requirements.
- Resolve customer billing queries
and invoice discrepancies promptly to ensure timely payment.
- Maintain and update timesheet
details to support accurate invoicing
- Prepare and update monthly
provisions schedules
- Review customer contracts and
follow up on any outstanding contracts
- Work closely with other
stakeholders
- Maintain accurate customer
records and ensure all supporting documentation is complete and up to
date.
- Monitor billing deadlines and
ensure invoices are issued accurately and on time.
- Support month end closing
activities by providing billing information and resolving outstanding
issues.
Skills
- Invoice Processing and
Management
- Query Resolution
- Microsoft Excel
- Data Accuracy and Attention to
Detail
Competencies
- Excellent communication and
interpersonal skills
- Strong attention to detail and
high level of accuracy
- Ability to work under pressure
and meet strict deadlines
- Strong analytical and
problem-solving skills
- Excellent time management and
organisational skills
- Ability to prioritise multiple
tasks effectively
- Ability to work independently
and as part of a team
- Proactive and solution oriented
mindset
Skills Required
- Invoice processing and management experience or skills
- Experience using Coupa for invoice submission and management
- Microsoft Excel proficiency
- Query resolution skills
- Strong attention to detail and accuracy
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet strict deadlines
- Strong analytical and problem-solving skills
- Excellent time management and organizational skills
- Ability to prioritize multiple tasks effectively
- Ability to work independently and as part of a team
- Proactive and solution-oriented mindset
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The Company
What We Do
CyberPro Consulting (Pty) Ltd is a South African IT professional-services firm founded in 2000. It helps mid-sized and large enterprises enhance digital capabilities through enterprise, web, and mobile software, data engineering, analytics, data science, AI, cloud architecture and migration, DevOps, cybersecurity, business analysis, project management, testing, and digital transformation services. Its expertise spans banking, insurance, wealth, retail, and telecommunications clients, supporting customer journeys and user-interface design.
