Welcome!
Our Growth is Creating Great Opportunities!
Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Duties and Responsibilities
- Provides administrative support in the collections process to include recording information about customer account status, collection efforts, and identifying accounts to be placed on hold for nonpayment as well as accounts that need to be credited.
- Assists in resolution of outstanding invoice problems from past due accounts.
- Prepares outstanding accounts reports and gathers credit and/or reference information
- Responds to inquiries from customers or external collection resources and resolves account disputes in a timely manner.
- Places calls or sends messages to those with unresolved issues.
- Interacts with ADTRAN and outside sales representatives with customer accounts.
- Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the Company.
Qualifications
Basic Qualifications
- Associates Degree (A.A.) or equivalent from 2-year college or technical school; or 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience
- 4 - 5 years of related experience
- Intermediate Microsoft skills including, Excel, Word, PowerPoint, and Outlook required
- Basic understanding of accounting processes and principles is required
- No travel is expected in this position
ADTRAN Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADTRAN and has not been reviewed or approved by ADTRAN.
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Healthcare Strength — Feedback suggests health insurance is solid, with medical, dental, and vision coverage viewed favorably. Company-paid short-term disability and access to on-site medical services at some locations reinforce the perception of strong healthcare support.
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Leave & Time Off Breadth — Feedback suggests the 2024 shift to flexible/unlimited PTO has been well received and is complemented by paid holidays and sick leave. Volunteer time off adds to the overall time-away options.
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Wellbeing & Lifestyle Benefits — Feedback suggests on-site clinics, fitness centers, cafeterias, and tuition assistance add meaningful day-to-day value. An Employee Assistance Program and optional add-ons further expand lifestyle support.
ADTRAN Insights
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What We Do
ADTRAN, Inc. (NASDAQ: ADTN) is defining the future network with innovative next-generation solutions that enable telecommunication service providers to deliver voice, data and video services to homes and businesses. Our vision is to enable a fully connected world where the power to communicate is available to everyone, everywhere. ADTRAN was founded in 1985 in Huntsville, AL. The corporate headquarters remains in Huntsville with additional R&D centers in Germany and India and sales offices located throughout the world. Innovation has been at the heart of the company since its inception and is recognized through our large portfolio of patents that is more than 700 strong. Our employees, more than 2,000 strong, come to work each day searching for ways to bring the world together through improved communication. We seek the best and brightest minds that bring integrity, a spirit of entrepreneurism, creative problem solving, and a passion for their work.
