Accounts Receivable Specialist

Accounts Receivable Specialist 

Job Location: Newmarket, NH (Open to Hybrid. Please do not apply if you cannot work in our office in Newmarket NH)

Department: Finance/Accounting 

Reports To: Financial Controller or Director of Finance 

Job Summary:
The Accounts Receivable Specialist is responsible for managing and processing incoming payments, maintaining accurate records of transactions, and ensuring timely collection of outstanding invoices. The role involves working closely with customers to resolve billing issues and support the overall financial health of the organization. 

Key Responsibilities: 

1. Invoice Management: 

• Generate and issue invoices to customers. 

• Ensure invoices are accurate and sent in a timely manner. 

2. Payment Processing: 

• Receive and process incoming payments via checks, electronic transfers, and other methods. 

• Apply payments to appropriate accounts and invoices. 

3. Account Reconciliation: 

• Reconcile customer accounts to ensure all payments are recorded accurately. 

• Identify and resolve discrepancies between accounts receivable records and customer payments. 

4. Collections: 

• Monitor overdue accounts and follow up with customers to collect outstanding balances. 

• Negotiate payment plans and work with customers to resolve payment issues. 

5. Customer Communication: 

• Maintain positive relationships with customers while addressing and resolving any billing concerns. 

• Handle customer inquiries regarding bills, payments or account status, and provide excellent customer service to internal and external customers. 

6. Reporting: 

• Prepare regular reports on accounts receivable status, including aging reports and collection updates. 

7. Record Keeping: 

• Maintain accurate and up-to-date records of all accounts receivable transactions. 

• Ensure compliance with company policies and accounting standards. 

8. Collaboration: 

• Work closely with other departments, such as Sales and Customer Service, to resolve billing issues and ensure smooth operations. 

• Assist with month-end and year-end closing processes as needed. 

Qualifications & Skills: 

• Education: Associate’s degree in Accounting, Finance, Business Administration, or a related field. Bachelor’s degree preferred. 

• Experience: 2-3 years of experience in accounts receivable, bookkeeping, or a related financial role. Promotional product experience a plus. 

• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook). 

• Excellent communication and interpersonal skills. 

• Strong attention to detail and organizational skills. 

• Ability to manage multiple tasks and meet deadlines. 

About PromoCentric

Founded in 2000 PromoCentric is a full-service promotional marketing agency that builds brand awareness and brand equity through innovative ideas to get our client’s logo top of mind.

PromoCentric provides creative solutions that make our clients happy by saving them time and money. Our goal is to deliver managed promotional branding solutions from concept to delivery. Our revenues and employee counts have grown year over year for over a decade. We are looking for growth-minded employees to help continue that trend into the next decade. 
Promocentric was recently named one of the PPAI (Promotional Products Association International) Greatest Companies to work for in 2024! We are proud to be recognized as an industry leader that helps set the standard in the promotional products marketplace.  
Core Values

Our core values are the heart of our business. These principles guide all company actions and serve as its cultural foundation. They are the underlying foundation of our business and the character of the people in it.

• Customer Centric: Our Customers Come First. 
• Community Driven: Marking a difference for our teammates, our community, and our planet. 
• Continuously Improving: Our actions today make us better tomorrow. 
• Committed: The relentless pursuit of excellence. 
• Enthusiastic: Bringing positive energy to everything we do.