Accounts Receivable Specialist

Posted Yesterday
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Durham, NC, USA
Hybrid
Mid level
Energy • Industrial • Solar • Renewable Energy
The Role
Manage accounts receivable processes, including customer invoicing, project-based invoice submission, payment collection, dispute resolution, and customer portal tracking. Research discrepancies, communicate with customers and internal teams, maintain process documentation, protect sensitive information, and identify process improvement opportunities. The role requires accurate, timely work, strong Excel skills, collaboration across departments, and occasional travel in a hybrid environment.
Summary Generated by Built In

Job Summary:
The Accounts Receivable Specialist III applies a growing knowledge of PowerSecure's IFS customer record management, invoicing, and collections processes. This position helps ensure accurate and timely customer billing across the company, communicates discrepancies to department leadership, and supports continuous improvement by identifying opportunities to
streamline accounts receivable processes.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

  • High school diploma or equivalent required; associate degree preferred.
  • Three or more years of accounts receivable or related experience.
  • Experience supporting or driving process improvement.
  • Proficiency in Microsoft Office, specifically Outlook, Word, and Excel.
  • Intermediate Excel skills, including formulas and pivot tables, or demonstrated aptitude to learn.
  • Strong time-management, organizational, and attention-to-detail skills.
  • Strong mathematical skills.
  • Good verbal and written communication skills.
  • Ability to navigate Windows-based computer applications.
  • Self-directed learner with a strong desire to develop and seek answers within the invoicing process.
  • Ability to work collaboratively and meet critical timelines.
  • U.S. Citizen or Permanent Resident.

Job Duties and Responsibilities:

  • Maintain a positive work environment by acting and communicating professionally.
  • Develop and apply knowledge of accounts receivable processes.
  • Protect sensitive customer information and data.
  • Demonstrate a strong understanding of and proficiency in the customer invoicing process.
  • Work in various customer portals for invoice submission and tracking.
    Process and submit project-based invoices.
  • Provide exceptional service to customers and coworkers by completing assigned work accurately and on time.
  • Research and resolve invoice disputes with customers and internal operations teams.
  • Monitor and collect accounts receivable by contacting clients by telephone, email, and mail.
  • Develop an understanding of system functionality and process flows, and create or update process documentation.
  • Escalate questions, discrepancies, and concerns promptly to support timely resolution.
  • Perform other duties as assigned.

Working Conditions:

  • This position is hybrid
  • Occasional travel may be required for training or meetings.
  • Must be able to work flexible hours to accommodate different time zones
    (Central/Eastern/Mountain/Pacific), if necessary.
  • Be flexible for after-hours tasks, as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color,
religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression,or any other basis prohibited by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • High school diploma or equivalent
  • Associate degree
  • Three or more years of accounts receivable or related experience
  • Experience supporting or driving process improvement
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel
  • Intermediate Excel skills, including formulas and pivot tables, or demonstrated aptitude to learn
  • Strong time-management, organizational, and attention-to-detail skills
  • Strong mathematical skills
  • Good verbal and written communication skills
  • Ability to navigate Windows-based computer applications
  • Self-directed learning ability and willingness to develop invoicing-process knowledge
  • Ability to collaborate and meet critical timelines
  • U.S. citizenship or permanent residency
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The Company
HQ: Wake Forest, NC
849 Employees

What We Do

PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. PowerSecure provides energy solutions in the areas of distributed energy resources and energy efficiency. Distributed energy resource solutions include Interactive Distributed Generation® (iDG®), solar energy, fuel cells, energy storage and microgrid solutions. PowerSecure is a pioneer in developing distributed power systems and integration of distributed energy resources in a sophisticated microgrid, including the ability to: -Forecast electricity demand and optimize the deployment of the systems. -Provide utilities and their commercial and industrial customers with dedicated and reliable distributed energy resources. -Provide customers with the most resilient power in the industry. -Create multiple value streams to the utility and its customers through distributed energy resource management utilizing PowerSecure’s PowerControl 24/7/365 monitoring framework. The company’s energy efficiency products and services include energy efficient lighting solutions that utilize LED technologies to improve lighting quality and the design, installation, and maintenance of energy conservation measures.

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