Accounts Receivable Specialist
Temporary position until December 31, 2026
Wilmington, DE
Monday to Friday 8:00 am to 5:00 pm
Hybrid
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Including our own. So, join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes to your clients every time.
As a Global Accounts Receivable Specialist, you will be responsible for contacting business clients—including corporations, law firms, and other organizations—to secure payment of past‑due invoices and support overall receivables performance. This role requires experience in business‑to‑business collections and the ability to manage customer interactions with professionalism and efficiency. Successful candidates are motivated self‑starters who thrive in a team‑oriented environment and demonstrate strong communication skills, effective time‑management abilities, and a consistently positive, solutions‑focused attitude.
Some of the things you will be doing:
Providing exceptional customer service to both internal and external clients
Applying effective problem‑solving skills to resolve customer inquiries and issues
Managing and responding to incoming customer inquiry calls
Generating a required number of outbound calls to customers
Entering and updating client information with accuracy and efficiency
Documenting collection activities in a clear and compliant manner
Preparing and sending client statements via email
Educating customers on available services and account information
Achieving assigned monthly performance targets
What technical skills, experience, and qualifications do you need?
Proven experience delivering high‑quality customer service in a fast-paced environment
Excellent time‑management with the ability to prioritize and meet deadlines
Strong active‑listening abilities and customer engagement skills
Confident and professional phone communication
Advanced problem‑solving abilities
Exceptional attention to detail and accuracy
Tact and diplomacy when working with customers and colleagues
Effective written and verbal communication skills
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
B2B collections or law‑firm experience preferred
Strong interpersonal skills with the ability to work effectively across all levels of the organization.
Self‑motivated, proactive, and able to contribute positively within a team-oriented environment
Demonstrates strong change management skills with the ability to support assigned projects from initiation to completion.
#Hybrid
About UsCSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
Skills Required
- Proven customer service experience in a fast-paced environment
- Excellent time-management and ability to prioritize and meet deadlines
- Strong active-listening and customer engagement skills
- Confident and professional phone communication
- Advanced problem-solving abilities
- Exceptional attention to detail and accuracy
- Tact and diplomacy when working with customers and colleagues
- Effective written and verbal communication skills
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- B2B collections or law-firm experience
- Strong interpersonal skills to work across all organizational levels
- Self-motivated, proactive, and team-oriented
- Demonstrates change management skills and can support projects from initiation to completion
- Ability to document collection activities clearly and compliantly and achieve monthly performance targets
What the Team is Saying
CSC Compensation & Benefits Highlights
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Healthcare Strength — The package offers Aetna medical and dental and VSP vision with multiple plan options, CVS Caremark pharmacy, and tax‑advantaged FSAs/HSAs to manage costs. Wellbeing resources such as an Employee Assistance Program and flexible/remote options in some teams further support day‑to‑day health needs.
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Parental & Family Support — Paid family leave includes 12 weeks fully paid maternity leave and six weeks fully paid parental or adoption leave after 30 days of employment. Company‑paid life and disability coverage and optional legal/ID protection add family security.
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Retirement Support — A 401(k) with company matching is emphasized, with the match described as strong even though exact formulas are not consistently published. This supports long‑term savings alongside the core health and leave benefits.
CSC Insights
What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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CSC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
