Accounts Receivable Specialist / Corporate Office – Silver Spring, Maryland
Join Kay Apartment Communities’ team at our corporate office in Silver Spring, Maryland. The Accounts Receivable Specialist at Kay is a motivated employee, who exemplifies superior customer service. The Accounts Receivable Specialist reports to the Accounts Receivable Manager. The position offers a competitive salary, bonuses and an exceptional benefits package.
Responsibilities
- Provide superior customer service and effectively communicate with corporate staff, site staff, vendors and visitors.
- Daily operations of AR functions including reviewing, uploading and posting of payments from all income sources.
- Processing of returns, refunds and reversals of payments received.
- Processing correcting balance entries provided and approved by operations.
- Research and resolution of any payment discrepancies.
- Assist in the generation, preparation, distribution and confirmation of monthly lease renewals.
- Assist with move out process.
- Assist with setting up prior residents payment plans and the transition of bad debt to collection agency.
- Assist with running monthly billing.
- Ensure all internal control policies are followed.
- Positive resident relationship management.
- Maintenance of Accounts Receivable related recordkeeping and document management.
- Other duties as assigned.
Requirements
- Strong work ethic
- Strong mathematical and computer skills
- Ability to use problem-solving skills and best judgment to handle unpredictable situations and challenging interactions
- Strong attention to detail, time management and organizational skills
- Superior customer service skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and Word
Benefits package
- Medical & dental insurance
- Paid holidays
- Vacation/sick leave
- 401(K) retirement savings plan
- Life insurance
- Year-end bonuses
- Rent discount
- Extensive training program
Pre-employment requirements
Criminal background check
Kay Apartment Communities is an Equal Opportunity Employer
Skills Required
- Strong work ethic
- Strong mathematical skills
- Strong computer skills
- Problem-solving skills and sound judgment in unpredictable situations and challenging interactions
- Strong attention to detail
- Time management and organizational skills
- Superior customer service skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Excel and Microsoft Word
- Successful completion of a criminal background check
What We Do
Kay Apartment Communities is a locally-owned property management company based in Silver Spring, MD. With over 50 years of experience, they manage more than 12,000 apartments across 35 communities, primarily in the Washington, DC metropolitan area. The company is dedicated to providing quality residential housing and professional property management services to its residents.
