The Accounts Receivable Department at EBSCO Information Services (EIS), located in Birmingham, AL, is seeking a Accounts Receivable Representative.
This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal teams and external clients. The accounts receivable professional will be responsible for managing the invoice process, tracking customer payments, and resolving any issues or disputes that may arise.
What You'll Do- Provide excellent customer service
- Receive and process payments from customers
- Ensure that invoices are prepared and sent to customers in a timely manner
- Investigate and resolve any payment discrepancies or disputes
- Ensures the confidentiality of all financial files
- Assist with month-end and year-end closing activities by preparing reconciliations and reports for management
- Generate financial reports related to accounts receivable, including aging reports, cash collections, and bad debt analysis
Your Team
You will be welcomed as a member Accounts Receivable Team (a team of about 23 people).” There will be ample resources, tools, training, and support to ensure your success as an Accounts Receivable Representative and your development and career growth at EIS.
About You- 2+ years of Account Payables experience
- 2+ years of MS Excel experience
- Ability to communicate clearly with customers and internal teams, investigate payment discrepancies, and follow through on issues to resolution
- Organize competing priorities, meet deadlines, and handle confidential financial information with care
What sets you apart:
- Working collaboratively and applying your analytical skills to support accurate invoices, payment processing, and reporting
- A track record of identifying opportunities to improve processes and following through on practical solutions
- The ability to communicate clearly, listen thoughtfully, and build productive working relationships
- A proactive approach to solving problems, with sound judgment about when to act independently and when to seek input
- Strong attention to detail and the ability to manage competing priorities without losing sight of quality
- Curiosity, adaptability, and a willingness to learn new tools and share knowledge with others
Skills Required
- 2+ years of accounts payable experience
- 2+ years of Microsoft Excel experience
- Clear communication with customers and internal teams
- Ability to investigate payment discrepancies and resolve issues
- Ability to organize competing priorities and meet deadlines
- Ability to handle confidential financial information
- Strong attention to detail
- Analytical skills supporting accurate invoicing, payment processing, and reporting
- Experience identifying process improvement opportunities
What We Do
EBSCO Information Services is the leading provider of information resources for institutions including discovery, journal and e-package services, research databases, e-books, digital archives, healthcare resources, corporate resources, readers’ advisory and more. EBSCO serves the research needs of academic institutions, schools and public libraries plus hospitals and medical institutions, corporations and government agencies. We are a stable, growing company and currently hiring across several business units. Please visit our careers website careers.ebsco.com to view the positions we have available company-wide.
