Accounts Receivable Operations Analyst

Posted Yesterday
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Hiring Remotely in MO
Remote
Mid level
Healthtech • Professional Services • Social Impact
The Role
Analyzes accounts receivable, denial, claims, and revenue cycle data to identify trends, reduce aging, prevent denials, accelerate collections, and improve Hospital Billing and Professional Billing performance. Develops and maintains dashboards, validates data quality, defines reporting requirements, supports process improvement, and presents actionable insights to leaders and cross-functional teams.
Summary Generated by Built In

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

Are you a healthcare revenue cycle professional who enjoys using data to drive results?

Join SSM Health as an Accounts Receivable Operations Analyst and help reduce AR aging, prevent denials, accelerate cash collections, and improve revenue cycle performance.

In this remote role, you'll analyze AR, denial, and claims data, develop dashboards, identify trends, and provide actionable insights that support Hospital Billing (HB) and Professional Billing (PB) operations. You'll partner with leaders to prioritize opportunities, resolve payer issues, and improve financial outcomes.

Make a measurable impact on revenue cycle performance in a mission-driven healthcare system.

Job Summary:

The Operations Analyst provides support to business operations. This role provides robust data reporting and presentation of data trends by applying deep technical knowledge and thorough understanding of business operations. Elicits business requirements for operational improvements among cross functional teams across all levels of the organization. Works independently with complex data and works under minimal supervision only in highly complex situations.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Collaborates with key decision makers to identify and solve a variety of business or operational problems and objectives. Interprets data, identifies trends, utilizes benchmark data, creates data visualization and applies data to business operations.
  • Develops specifications of analytic and reporting needs through participation in project teams or meetings with internal/external customers for projects and ad hoc requests.
  • Utilizes a variety of databases and query tools to gather data. Ensures all requirements are well-defined from the customer to meet reporting and analysis specifications.
  • Ensures data integrity, data quality and assists leaders by providing insights into the daily operations and overall business operations.
  • Works closely with technical and build team members to establish reporting and dashboards within applications that will support operations.
  • Develops and maintains dashboards which include weekly, monthly, and quarterly reporting to regions and ministries.
  • Partners with customers, peers and cross functional teams to discover needs; and proactively offers options and solutions.
  • Assists with the evaluation, analysis, and development of reporting and analytical tools to analyze department and division performance indicators; presents information to customers in clear, concise, and useful formats.
  • Leverages skilled analytic techniques necessary to meet needs of business users. Supports both new and ongoing operational reporting needs, business process redesign, process improvement initiatives by providing data insights.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor’s degree or equivalent combination of education and experience

EXPERIENCE

  • Three years’ experience

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

8700000033 RCM Leadership

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • Three years of experience
  • Professional license or certification: None

SSM Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SSM Health and has not been reviewed or approved by SSM Health.

  • Healthcare Strength Multiple medical plan options and pharmacy programs, including steep copay discounts at SSM Health Pharmacies and routine vaccines at no cost, are emphasized. These design elements indicate robust core coverage that can anchor overall value.
  • Retirement Support A 403(b)/401(k) with employer match plus a fixed annual employer contribution, auto-enrollment, and a year-end match true-up are featured. This structure provides clear support for long-term savings for eligible employees.
  • Affordable Benefits Income-based premium discounts, zero-cost prescriptions for qualifying households, and pharmacy copay reductions can lower out-of-pocket costs when using in-network resources. On-demand pay (DailyPay) also aids near-term affordability for eligible roles.

SSM Health Insights

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The Company
40,000 Employees
Year Founded: 1877

What We Do

SSM Health is a Catholic, not-for-profit, fully integrated health system dedicated to advancing innovative, sustainable, and compassionate care for patients and communities throughout the Midwest and beyond. The organization serves comprehensive health needs through hospitals, physician offices, outpatient and virtual care services, comprehensive home care and hospice services, a fully transparent pharmacy benefit company, a health insurance company and an accountable care organization.

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