Accounts Receivable Manager

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023. 

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will…

• Make an Impact: Work with a team that is increasing equitable access of quality health care experiences for students and their families
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference

Check us out at Hazel Health Careers.

The Role

As a detail-oriented, organized professional with a talent for building strong client relationships, you can join the team here at Hazel Health as our Accounts Receivable (AR) Manager and be at the heart of our financial operations!

The Accounts Receivable (AR) Manager is responsible for overseeing Hazel Health’s accounts receivable processes, ensuring timely collection of outstanding payments, maintaining accurate records, and managing a team of AR professionals. This role plays a critical part in maintaining cash flow and supporting financial operations. Attention to detail, strong organizational skills, and the ability to communicate effectively with clients and team members are crucial for success in this role at Hazel Health.

Additionally, your role may include supporting our billing team to secure real-time insurance benefits eligibility and coverage information for patients, following up on rejected/outstanding claims, and collaborating with third-party partners on data and clarification requests.  This role requires experience with eligibility and claims adjudication for multiple states’ Medicaid, Managed Medicaid and commercial plans. 

What You’ll Do

• Supervise AR Team: Lead, mentor, and train accounts receivable staff to enhance performance and ensure accuracy in processes.
• Manage Collections: Develop and implement effective collection strategies to reduce outstanding accounts and improve cash flow.
• Monitor Accounts: Regularly review aging reports and account reconciliations, identifying delinquent accounts and addressing issues proactively.
• Reporting: Prepare and present regular reports on accounts receivable performance, including key metrics and trends.
• Process Improvement: Identify opportunities for process improvements and implement best practices to enhance efficiency and accuracy.
• Collaboration: Work closely with finance, contracting, and customer service teams.
• Compliance: Ensure compliance with company policies, accounting standards, and regulatory requirements.

What Excites Us

• 3+ years of experience with AR management 
• Bachelor's  Degree
• Billing and Coding certification preferred
• 2+ years experience with insurance verification in Medicaid, Managed Medicaid and commercial payers across multiple states and navigating within these portals.
• 3+ years experience with Change Healthcare or other online eligibility healthcare tools
• 3+ years experience with claims adjudication/follow-up
• 3+ years or more experience with Google Suites (google sheets, google docs)
• Experience managing & developing a team of professionals
• Highly detail-oriented and comfortable with insurance, claims, and other data sources
• Ability to meet remote work expectations, including but not limited to active participation in virtual meetings and real-time communication via Slack

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $100,000 - $130,000, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

Our Benefits

This is an exciting position in a fast-paced organization. We offer:

• High-quality medical, dental and vision coverage 
• 401K with a 100% employer match for contributions up to 4% of salary
• 15 days PTO and 10 paid holidays annually
• Flexible Spending Account (FSA) and option for Health Spending Account (HSA) depending on medical coverage
• Employer-paid short-term and long-term disability and employer-sponsored life insurance

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Qualified candidates with arrest and conviction records will be considered for employment in accordance with the Fair Hiring laws. Learn more about working with us at Hazel Health Life.