Accounts Receivable Associate

Enter and maintain client information, billing and payment collection/processing.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES

• Billing
• Reconcile client accounts prior to Move-Out
• Communicate outstanding balances for Move-out clients to Operations Team & Mgmt.
• Close and inactivate customer files after move-out
• Make daily collection calls
• Conduct client account research and analysis
• Resolves invalid or unauthorized deductions 
• Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Ad hoc queries for MBH staff  
• Receive and enter incoming client payments

• Print/format electronic check deposits
• Reconcile Visa/MC credit card payments
• Reconcile Amex credit card payments

• Oversee chargeback processes
• Initiate client refunds

• Credit card
• ACH initiation
• Check request to AP

• Main contact for all AR related issues
• Review AR aging report
• Provide consistent top-level customer service to internal and external service
• Enter client invoices timely to avoid client vendor payments
• Follow-up on late payments timely to avoid aged items
• Protects organizations values by keeping client information confidential 
• Prepare files for collection agency

EDUCATION

• The AP Associate must have knowledge of general accounting.

SKILLS AND EXPERIENCE

• Quick Books Enterprise (QB) accounting software
• SAP Business One
• MS Office (especially Excel)