Accounts Receivable Analyst

Summary: 

The Collections Specialist will be responsible for analyzing, researching and daily/weekly AR reporting to support the Accounts Receivable team. The analyst will regularly be in contact with both multi-national and smaller telecommunication companies.

Job Functions: 

• Develop and improve reporting to support A/R team and A/R Manager – including aging analysis and any additional reports to improve efficiency and streamlining of processes within A/R
• Review and research a high volume of transactions, identifying root causes of discrepancies, recognize resolutions and document issues and report to management
• Provide customer service regarding collection issues; work closely with Cash and Abstraction teams to resolve client discrepancies and review short payments
• Identify, review, and prepare account adjustments as needed
• Coordinate with customers and internal employees in the pursuit and resolution of collection matters including legal collections and troubled status
• Coordinate with Billing, Abstraction and Collection teams to assist with all new acquisitions (sending welcome letters, etc.)
• Collaborate closely with Cash Application team to reduce unapplied cash and research various short and over payments
• Build relationships with other members of the A/R Department and provide support to billing, collections and cash application functions as needed
• Assist with the maintenance and testing of internal controls, accounting policies and audit requests as it relates to the accounts receivable function
• Identify and propose solutions to increase the effectiveness of processes and procedures
• Work closely with IT to translate business requirements into reporting deliverables
• Other projects and duties as assigned to support the A/R department continuous improvement efforts

These job functions are representative of tasks accomplished by incumbents.  The list is not exhaustive; incumbents perform other job-related tasks.

Supervisory Responsibilities: 

None

Working Conditions and Physical Demands: 

Position will work directly from the corporate office with minimum travel. 

Education and Experience:

• Associate’s degree in accounting or related experience, preferred
• Minimum 3 - 5 years of Accounts Receivable collection experience required
• Prior experience in reading and comprehending real estate leases preferred
• Required to have strong detailed analytical skills
• Required to have advanced Excel skills such as pivot tables and v-lookups
• Prior experience working with NetSuite or similar accounting system preferred
• Prior experience initiating and implementing process improvements Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively and to work with internal and external customers
• Strong organizational skills, ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment
• Self-motivated; able to work independently to complete tasks and respond to department requests and to collaborate with others to utilize their resources and knowledge to identify high quality solutions