Accounting Specialist - LATAM

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Perú
Remote
Senior level
Information Technology • Software • Travel • Hospitality
Cloudbeds is building the first SaaS platform capable of powering every lodging business on the planet.
The Role
As an Accounting Specialist, you will guide Latin American hotel clients through accounting onboarding, ensuring compliance, and integrating systems. You will troubleshoot issues and communicate with clients while utilizing your expertise in hospitality accounting.
Summary Generated by Built In

What Makes Us Unique 

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 


How You'll Make an Impact

As a Customer Support & Onboarding Specialist - Accounting (Latin America), you will help our Latin American hotel customers unlock the full potential of Cloudbeds' financial and accounting capabilities. You will work directly with clients and their accounting teams across the region to guide them through end-to-end accounting configuration — from chart of accounts mapping and tax setup to ERP integrations and country-specific e-invoicing compliance — ensuring every property is set up correctly and running smoothly from day one. This is a customer-facing role requiring equal parts hospitality accounting expertise, technical curiosity, and a genuine passion for helping people succeed. If you thrive behind a spreadsheet but prefer not to engage with customers directly, this role is not the right fit.
 
Our Onboarding & Accounting Integration Team

We sit at the intersection of hospitality expertise and technical execution — solving real financial challenges that hotel operators face every day. We move fast, collaborate closely with Engineering, Support, and Sales, and take genuine pride in helping customers connect their financial backbone to Cloudbeds. If you love solving problems that actually matter to the people you are helping, you will feel right at home here.
 
What You Bring to the Team
  • Guide Latin American hotel clients through full accounting onboarding including chart of accounts mapping, tax configuration, revenue recognition setup, reconciliation workflows, and country-specific e-invoicing compliance (Mexico SAT/CFDI, Colombia DIAN, Chile SII, and others)
  • Translate each customer's unique business processes — night audits, folio management, accounts receivable, month-end close — into a properly configured Cloudbeds environment
  • Support integrations between Cloudbeds and third-party accounting platforms and ERPs including QuickBooks, Xero, M3, NetSuite, and regional Latin American accounting systems
  • Troubleshoot accounting discrepancies, integration sync issues, and configuration questions with a hands-on, solutions-oriented approach
  • Serve as the internal subject matter expert on Latin American hospitality accounting practices and regional fiscal compliance
  • Contribute to onboarding documentation and best-practice resources for hospitality accounting workflows across Latin American markets
  • Collaborate with Product and Engineering to relay customer feedback and help shape the roadmap

What Sets You Up for Success

  • 5+ years of hands-on accounting or bookkeeping experience specifically within the hotel or hospitality industry — required
  • Proven experience configuring or supporting integrations between a hotel PMS and accounting or ERP software (QuickBooks, NetSuite, M3, or comparable) — not theoretical; you have done this
  • Deep knowledge of at least one Latin American country's fiscal and e-invoicing requirements with working familiarity across the broader region
  • Strong customer-facing communication skills — you are comfortable and confident engaging directly with hotel clients and their accounting teams via phone and video daily
  • Fluent in both Spanish and English — this is a firm requirement for this role; Portuguese is a strong additional plus
  • Comfort navigating SaaS platforms and adopting new tools quickly with minimal hand-holding
  • Strong analytical mindset with the ability to trace data flows, identify mapping issues, and troubleshoot integration problems methodically
Bonus Skills to Stand Out
  • Prior hands-on experience in hotel operations — front office, night audit, or revenue management
  • Knowledge of fiscal compliance requirements across multiple Latin American countries beyond your home market
  • Active personal use of AI tools or workflow automation — we are building a team that embraces technology and learns continuously

#LI-AM1

What to Expect - Your Journey with Us 

Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards to Check Out! 
  • Best All-In-One Hotel Management System | HotelTechAwards (2025)
  • Overall 10 Best Places to Work | HotelTechAwards (2025)
  • Most Loved Workplace® Certified (2024) 
  • Top 10 People’s Choice(2024)
  • Deloitte Technology Fast 500 (2024)
 Discover our Benefits:
  • Remote First, Remote Always 
  • PTO in accordance with local labor requirements
  • Monthly Wellness Fridays - enjoy an extra long weekend every month
  • Full Paid Parental Leave
  • Home office stipend based on country of residency
  • Professional development courses in Cloudbeds University
  • Access to professional development, including manager training, upskilling and knowledge transfer.
Everyone is Welcome - A Culture of Inclusion  

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at [email protected]. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

#LI-REMOTE

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The Company
HQ: San Diego, CA
780 Employees
Year Founded: 2012

What We Do

Cloudbeds provides a transformative technology platform upon which any lodging provider, from luxury hotels to campgrounds, can build and run their business. We help lodging businesses reach travelers from every corner of the globe and empower them to spend more time with their guests, and less time worrying about technology. We've brought together the smartest minds from around the world to innovate new technology that challenges the status quo and makes the world a more connected place.

Why Work With Us

Cloudbeds has embodied a remote-first culture since the beginning (since before remote was cool!): our 100% remote workforce (and 75% of management!) has the option to come into one of our 2 offices (San Diego HQ, São Paulo), but doing so has never been required. Working here means working anywhere - with talented peers around the world.

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