SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
ACCOUNTANT, AI OPERATIONS
Play a key role in standing up and running SpaceX’s commercial infrastructure by owning order-to-cash collections across Grok API usage, subscriptions, and enterprise agreements. You will run the live receivables book, build scalable playbooks and workflows, partner cross-functionally to collect what is owed while preserving customer relationships, and help construct the systems the next generation of products will run on. The ideal candidate treats every interaction as a customer service moment, follows (and improves) established processes, flags issues early, and takes initiative to automate, coach, and drive results.
RESPONSIBILITIES:
- Build and maintain the playbook for outreach, disputes, dunning, service restrictions, and escalations; know when a case requires an exception
- Review high-risk work (disputes, short payments, write-offs, account status changes, customer commitments) before it reaches a customer or affects the close
- Own accounts through outreach, dispute resolution, payment application, and reconciliation when required
- Protect the customer relationship while resolving the balance
- Own DSO, aging, and collection performance; be accountable for improving those results
- Keep the receivables ledger clean with cash applied, disputes documented, and every balance explainable
- Partner with the billing and revenue accounting to fix root-cause issues, credits, adjustments, and uncollected balances
- Deliver complete and accurate collections data on time for monthly and quarterly close
- Work across Campfire, Salesforce, NetSuite, Stripe, Databricks, D365, and support queues
- Use AI for repetitive work; review output before it reaches a customer or the books and incorporate what works into team operations
BASIC QUALIFICATIONS:
- Bachelor’s degree
- 1.5+ years of experience in collections, billing, accounts receivable, or order-to-cash
PREFERRED SKILLS AND EXPERIENCE:
- Bachelor’s degree in accounting, finance, business, or other business discipline
- Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
- Bachelor’s degree in accounting, finance, business, or related field
- Experience owning a receivables portfolio and its results (cash collected, aging, customer conversations)
- Comfort working across systems such as Salesforce, NetSuite, and billing platforms
- Strong Excel or Google Sheets skills
- Experience using AI for repetitive work
- Excellent written, verbal, and interpersonal communication skills
- Multi-entity or multi-currency receivables experience
- SOX, audit support, credit review, or credit-risk experience
- SQL, Databricks, D365, or other self-service data skills
ADDITIONAL REQUIREMENTS:
- Must be willing to work long hours or weekends when needed to meet critical deadlines, such as month-end and quarter-end close
- This position is based in Palo Alto, CA, and requires being onsite full-time — hybrid and remote work will not be considered
COMPENSATION AND BENEFITS:
Pay Range:
Level 1: $95,000.00 - $130,000.00
Level 2: $110,000.00 - $155,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected].
Skills Required
- Bachelor's degree
- At least 1 year of accounting experience; internship experience qualifies
- Bachelor's degree in accounting, finance, business, or another business discipline
- At least 1 year of experience in Accounts Receivable, collections, accounting, or finance; internship experience qualifies
- CPA license or equivalent
- Experience or familiarity with AR/ERP platforms such as NetSuite or Salesforce
- Familiarity with ticketing or support platforms
- Excellent written, verbal, and interpersonal communication skills
- Experience in a high-volume or fast-paced environment
- Strong customer service orientation
- Willingness to work long hours or weekends as needed
- Must work onsite full-time in Palo Alto, California
- Must meet ITAR eligibility requirements or be eligible to obtain required U.S. Department of State authorizations
SpaceX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.
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Equity Value & Accessibility — Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
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Healthcare Strength — The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
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Wellbeing & Lifestyle Benefits — Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.
SpaceX Insights
What We Do
SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.
