Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
Top Secret SCI + PolygraphPublic Trust/Other Required:
NoneJob Family:
Technical Support ServicesJob Qualifications:
Skills:
Communication, Data Entry, Group Problem Solving, Microsoft OfficeCertifications:
NoneExperience:
3 + years of related experienceUS Citizenship Required:
NoJob Description:
Account Systems Administrator
Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
● Resolves technical requests from self-service tickets in support of internal and/or outside customers.
● Creates, deletes and modify customer accounts.
● Maintains and updates records and tracking databases.
● Alerts management to recurring problems and patterns.
● Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
● Must be able to multi-task and possess good communication and customer service skills.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates of Arts/Associates of Science
● Required Experience: 3+ years of related experience
● Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
● Security Clearance Level: TS/SCI w/Poly
● Preferred Skills: Ticketing System, Active Directory, Customer Service
● Location: On Site
● Certification: IAT Level 1
● Shift: Monday - Friday 10am-6pm
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
#GlobalServices
#ITPolyMD
The likely hourly rate for this position is between $39.11 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA MD Annapolis JunctionAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.Our Identify Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransSkills Required
- Associate of Arts or Associate of Science degree
- 3 or more years of related experience
- Windows experience
- Microsoft Office experience, including Outlook, Word, and Excel
- Data entry skills
- Communication skills
- Group problem-solving skills
- Teamwork and adaptability in a fast-paced environment
- Multitasking and customer service skills
- Top Secret/SCI clearance with polygraph
- IAT Level 1 certification
- Ticketing system experience
- Active Directory experience
- Customer service experience
General Dynamics Information Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.
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Affordable Benefits — Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
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Healthcare Strength — Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
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Retirement Support — A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.
General Dynamics Information Technology Insights
What We Do
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
