Account Support Specialist
Are you highly organized, detail-oriented, and excited about supporting fast-paced sales and executive operations? We’re looking for a confident, motivated individual to join our team as an Account Support Specialist.
As an Account Support Specialist, you’ll work directly with executive team members to help maintain organization and ensure coordination across all teams within the company. This dynamic role requires someone ready to wear many hats and adapt to shifting priorities. You’ll be at the heart of our sales and project coordination efforts, playing a critical role in maintaining our sales pipeline, supporting executive initiatives, assisting with financial tracking, and fostering strong partner relationships. Your work will help drive business development, enhance internal efficiencies, and support leadership in strategic decision-making.
Location: Myrtle Beach, SC Office (not remote)
Employment Type: Full-time
Salary: $22/hr +DOE
Key Responsibilities:
Sales & Pipeline Management
- Maintain and update sales pipeline reports and spreadsheets.
- Support sales and executive teams during weekly pipeline meetings.
- Support the use of Autotask by the Sales Team.
Customer & Partner Relationship Support
- Coordinate meetings with customers and partners, acting as the first point of contact.
- Support ongoing follow-ups and relationship maintenance.
Marketing & Event Coordination
- Assist with email marketing campaigns and analyze results.
- Help plan and execute internal events and represent the company at external conferences.
Project Coordination & Executive Support
- Coordinate weekly project management meetings.
- Track project progress, staffing forecasts, and project hours.
- Support pricing, quoting, and proposal development for clients and partners.
Financial & Administrative Support
- Prepare monthly invoicing reports.
- Coordinate logistics and cost tracking for industry events and conferences.
- Other Support functions as required by the executive team.
Required Qualifications:
- Bachelor’s degree required or equivalent enterprise experience.
- Strong Excel and data management skills.
- Familiarity with Autotask and/or Salesforce is a plus.
- Excellent written and verbal communication.
- Detail-oriented, accurate, and highly organized.
- Self-starter with a strong work ethic and ability to prioritize.
- Able to work independently and collaboratively.
- Confident, positive, and professional demeanor.
Preferred Qualifications:
- Experience leading a project or taking initiative on tasks.
- Patience and persistence in solving problems and learning new tools.
- A team player who works well with a variety of personalities and work styles.
Benefits:
- Competitive wages and performance-based bonuses
- Comprehensive health, dental, and vision insurance
- 401K Retirement savings plan with company match
- Life Insurance
- Short and Long-term Disability Coverage
- Opportunities for professional development and career advancement
Check us out at archetypesc.com!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
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What We Do
Since 1998, the members of Archetype SC have served the professional community by developing solutions for security, productivity, and user experience needs. Our process is simply beautiful and yields beautifully simple results for our clients. We know each client is unique with complex situations, and we design our solutions based on your needs. A collaborative approach, based on a thorough understanding of and partnership with our clients, is the critical component to our success. Companies from startups to Fortune 500 have trusted us to build their solutions. Bring us your complicated security, UX or analytics problems…we do complicated. Archetype SC.
