Account Supervisor

Posted 2 Days Ago
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Hiring Remotely in San Francisco, CA
In-Office or Remote
90K-100K Annually
Mid level
AdTech • Marketing Tech
The Role
The Account Supervisor oversees influencer campaigns, manages timelines and budgets, liaises with clients and talent, provides strategic insights, and mentors junior team members.
Summary Generated by Built In
The Account Supervisor plays a pivotal role in orchestrating and managing projects across our various brand partners to ensure the continued success and health of those accounts. This multifaceted position involves overseeing talent partnerships, coordinating campaigns, ensuring brand alignment, and optimizing campaign performance. Additionally, you will help guide and manage junior team members in the success of client services and campaign management. Key responsibilities and qualifications from the provided entries include:

Campaign Management:
- Execute and manage multiple influencer campaigns, maintaining deadlines, content quality, and communication with talent and internal/external teams.
- Set and manage project timelines, coordinating across teams and stakeholders.
- Source and recommend talent, building lists tailored to campaign objectives and niche requirements.
- Create outreach templates and conduct outreach to secure partnerships for monthly campaigns.
- Manage cost sheets, shipping sheets, and product orders, ensuring real-time accuracy and timely execution.
- Monitor campaign performance, compile data, and derive actionable insights for campaign optimization and reporting.

Communication and Coordination:
- Liaise between brands, agencies, and influencers, handling negotiation, contracting, briefing, and content review.
- Maintain constant communication with clients, providing updates, addressing queries, and ensuring campaign expectations are met.
- Provide comprehensive and timely updates to internal and external teams, handling status calls, and preparing reports.
- Act as a primary contact for client leadership, addressing inquiries, facilitating content creation, and ensuring satisfaction for both parties.

Content Oversight and Strategy:
- Review and provide feedback on content submissions, ensuring alignment with brand guidelines and objectives.
- Develop trend-driven briefs, aligning product focus with current market trends for influencer content.
- Proactively suggest new approaches, brainstorm innovative ideas, and stay updated on industry trends.
- Analyze post-campaign reports, gather metrics, and craft detailed reports for campaign performance assessment and future planning.

New Business:
- Helping to complete RFPs and aiding in the development of strategies and execution of new business opportunities

Team Management:
- Manage and mentor 2-3 junior members of the team on success in client services and campaign management

Qualifications:
- Proficiency in managing timelines, tracking budgets, and multitasking across simultaneous campaigns.
- Excellent communication skills for effective client interactions, team collaboration, and talent management.
- Analytical and strategic mindset to derive actionable insights from campaign performance data.
- Adaptability, attention to detail, and a proactive approach to problem-solving.
- Familiarity with industry tools/platforms is beneficial.
- Previous management experience a plus

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The salary range for this role is $90K - $100K base plus bonus, dependent on experience and geolocation. This role is great for a dynamic individual capable of multitasking, managing relationships, and delivering results-driven campaigns aligned with brand goals.

Benefits upon hire:
- Medical (Kaiser), Dental and Vision (Beam) insurance. We cover 100% premium so there is no out-of-pocket cost for you. For a spouse and/or dependents, we pay for 50% coverage.  
- 50k Life Insurance. We covered 100% of the employee’s cost.
- Voluntary Life Insurance (additional)
- FSA
- Open Time Off Policy 
- 401K (beginning 3 months after start date)

NOTE: We are a fully remote company, however, potential candidates must be located within one of the following states:

California
Texas
New York
New Jersey
Nevada
Arizona

Top Skills

Campaign Management Software
Data Analytics Tools
Influencer Marketing Platforms
Project Management Tools
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The Company
HQ: San Francisco, CA
52 Employees
Year Founded: 2008

What We Do

We excel at helping our brands do 3 things: hit their KPIs, break into new markets and scale their companies through product adoption. We focus on on customized strategy, execution and reporting. We know where to play and how to win!
Originally launched in 2008 as Chictopia.com, our global fashion platform was heralded as “The Next Big Thing” by Teen Vogue and one of the “Top 4 Fashion Sites” by Nylon.

Today, Creator Deck Media offers a full range of services including creative ideation and production, beginning-to-end influencer campaign execution, custom software solutions for brands looking to better manage and measure their in-house influencer efforts and consulting services for everything in between.

From fashion, beauty, food and travel to millennials, moms and Gen Z, we translate vision into meaningful campaigns that resonate.

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