Account Supervisor

Posted 20 Days Ago
Be an Early Applicant
Toronto, ON
In-Office
70K-85K Annually
Senior level
AdTech • Marketing Tech
The Role
The Account Supervisor manages client relationships, oversees account operations, and collaborates with teams to execute campaigns on time and within budget.
Summary Generated by Built In

Job Description:

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Diversity is embedded in who we are and all that we do: our mindset, our solutions, and in our teams to empower an inclusive, equitable environment. We put our people at the center, creating space for growth, understanding, and learning so they can thrive. Our differences make us richer and enable stronger relationships with each other and foster greater impact for our clients. We engage with our communities to drive positive social impact by fostering equity and working to create a digital society that works for all. Dentsu Creative is an agency of dentsu.

As an Account Supervisor, you will be responsible for the timely execution of client deliverables on brief and within budget and you will build strong client relationships on a day-to-day basis. Reporting to the Account Director, you will assist with account planning and management.

Accountabilities:

  • Supports the Account Director in managing client relationships and overseeing the day-to-day business of specific accounts or a portfolio of accounts. Works closely with media, social, strategy, and creative teams to deliver innovative, insight-driven solutions that meet client briefs and drive integrated campaign success.

  • Ensures that communications strategies are effectively translated into plans and lead the development and implementation of those plans.

  • Partners with the Account Director to set the strategic tone for the assigned account and assists in the creation of all-important plans and presentations; project manages plans including timelines and budget.

  • Works with the Account team to manage delivery expectations, timelines, budgets and project status.

  • Provides accurate plan details and updates to clients on a regular basis.

  • Works with all teams in a collaborative way and guides their work per the client objectives.

Qualifications:

  • Prior experience in Auto is preferred

  • 5-7 years of fast-paced advertising agency experience in a heavy client-facing role

  • Strong client-service orientation, project management and leadership skills

  • Knowledge and experience in production and execution across a variety of deliverables spanning multiple channels including but not limited to, social, digital, broadcast

  • Strong experience overseeing and managing client budgets/financials up to multi-million-dollar projects

  • Excellent time management, organization and detail-oriented skills

  • Ability to work with a wide range of cross-functional teams and work styles in an IAT model, communicating with a team remotely

  • Flexible to evolving responsibilities and last-minute changes in a fast-paced environment.

Additional information: The salary range for this position is $70k-$85k Actual salary within the salary range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all permanent employees. We know through experience that different ideas, perspectives and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.

#LI-NC1

Location:

Toronto

Brand:

Dentsumb

Time Type:

Full time

Contract Type:

Fixed Term Contract (Fixed Term)

Top Skills

Broadcast
Digital
Social
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The Company
Atlanta, GA
4,000 Employees
Year Founded: 1971

What We Do

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

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