Account Supervisor

David&Goliath is an agency that adheres to one simple philosophy: Brave. To be brave, to inspire people and brands to take on their goliaths. To create lasting impact that the world can feel and truly embrace. This is our purpose and for over two decades, we have never wavered from it. We are not made for everyone. We are made for the few who believe that purpose isn't just a business proposition, but a way of life. And for those who believe we can achieve the unthinkable, together. David&Goliath is a collaborative, empathetic, and team-oriented culture that believes in taking on challenges that others might walk away from. Because, the truth is, nobody ever became great without first being brave. 

The Integrated Account Supervisor (AS) has an integral role on the Kia account team and is responsible for overseeing the success of day-to-day conception and strategy process of assigned integrated projects. This includes working with the strategy team on campaign brief development & providing valuable insights into concept ideation and eventually selling through the best creative executions to client. This person also oversees integrated production of video, digital/social & still photography content and is responsible for working closely with communications planning and media partners to understand media buy details and develop a channel strategy and go-to-market plan with the support of the Account Director. The Account Supervisor is the glue that holds everything together – coordinating efforts across departments both internally and externally with agency partners and clients. They are the go-to person regarding client’s product and business requirements, creative expectations, budget parameters and project status. The Account Supervisor will report to an Account Director and will also be responsible for the management and career development of junior team members. 

Responsibilities:

• Collaborate with other team members to ensure strategic brand integration and production efficiencies.
• Proactively manage project budgets and ensures close financial adherence -- responsible for communicating any potential issues to the larger team, Account Director, Managing Director and/or clients.
• Daily communication with client to establish and maintain positive working relationships. Heavily involved in weekly status calls, client check-ins and media team updates.
• Manage team documents (e.g. status reports, contact reports, workbooks, competitive activity, opening jobs, job reports, google docs, etc.)
• Keep the train on the tracks, managing up and down to ensure things run smooth.
• Manage and mentor junior team members (AE, AAE, AC, Interns).

Strategy - Be strategic; challenge and question everything:

• Provide strategic recommendations and manage all agency resources to ensure the client's marketing needs are met. 
• Work with the client and D&G strategy team to develop project and creative briefs. 
• Work with the D&G strategy team to develop analytic reports, agency POV decks, and communication plans for large and small-scale efforts. 

Creative - Development/Production Process:

• Get into the details. It’s the nuts and bolts of getting to great work. 
• Work closely with creatives and producer to ensure our clients’ needs are met, while providing solutions and options. 
• Ensure production timeliness and budgets are met. Internal reviews are completed and feedback accounted for prior to presenting to clients, including legal reviews. 
• Creative trafficking (as needed) Production Direction to third-party vendors (as needed). Organization of final creative files/links. Creative feedback is reflected across all parties (Client/Creative/Product, Specialist/Account Services). 
• Work with partner media agency to understand plan and buy and communicate specs appropriately and in a timely manner.

Department Collaboration:

• We’re all here because we believe in being brave and creating work that stirs the soul. 
• Integration with all departments (and agency partners) with a goal of providing solutions and options to meet challenges and exceed goals and expectations through collaboration. 
• Maintain on-going communication with all departments (including vendors) to ensure a single POV. 
• Assist other departments on larger agency efforts. 
• We grow together. Act as team leader to ensure integration of all agency. 

Qualifications:

• You are passionate about great creative and always looking for ways to make the work and the ideas better, stronger and more engaging.
• Extreme attention to detail – you are the “go-to” after all.
• Be proactive.
• We’d rather you try and fail than to have never tried at all.
• You understand the entire production process for broadcast and digital/social media, still shoots and content production, and have experience managing production from start to finish.
• Be a problem solver and solution-oriented leader, while motivating and collaborating with internal and external partners; Someone who builds strong relationships with others.
• Someone who can manage multiple projects or facets of a project simultaneously on a very fast-paced account with minimal oversight.

Video Link (1 min. max); show us why you're brave! We're not looking for the highest quality editing, just good content.

The role is based in Los Angeles, CA.

The base salary range is $90k - $100k plus benefits.