Account Supervisor

Company Description

We're Heartbeat, the marketing agency for Healthcare Challenger Brands and the brave clients behind them. And hopefully you're our next Account Supervisor helping us to deliver game-changing campaigns for consumers and HCPs.

Read on to learn more about what qualities we're looking for in a new member of the crew and why you're gonna dig working with us.

Job Description

How you’ll strengthen the team:

Our team is looking for someone who can become an expert in our clients’ businesses and be the clear voice of the client within the Agency Beyond that, here’s how you’ll make your mark:

• Knowledge of the pharmaceutical and healthcare industries
• Excellent written and oral communication skills
• Ability to give presentations
• Ability to manage multiple client contacts
• Strong educational background

How you’ll grow with us:

Account Supervisor is where you’ll start, but we’re always planning for where you’ll go. Account Supervisors are all expected to hone skills that will help build on their careers. Those skills include:

• The ability to learn quickly and handle multiple tasks
• The ability to analyze data (site metrics, media performance metrics)

Hell yes, I want to do all of that. But tell me more about Heartbeat…

Heartbeat is a healthcare marketing & creative agency, headquartered in NYC and powered by ~300 smart people all over the US. In the past four years, we’ve been named a 4-time “Best Place to Work” by AdAge and MM+M and a “Diversity & Inclusion Champion” by MedAdNews.

We care about three big things:

1. Empowering Challenger Brands
We work with marketers who have big mountains to climb and the ambition to make it happen. As their shepherds and sidekicks, we must relentlessly deliver on our core values: insightful, inventive, and courageous.

2. Being the Best Place You’ll Ever Work

This isn’t all pool tables and Bagel Fridays — it’s about giving you the support to do and be your best. Examples include the ability to work wherever (forever), unlimited PTO, and self-care stipends. We also love to let loose, whether through selfie scavenger hunts or bouts of companywide bingo that would shock even the rowdiest retirement communities.

3. Fostering a Diverse & Caring Community

We’re the most diverse agency in healthcare, by design. No matter your story, you’ll find representation and amplification — through our affinity groups, cultural celebrations, and unwavering support no matter what society throws at us. We’re proud to say that you can be anything you want at Heartbeat (as long as it’s not an a**hole).

There’s a reason 1/3 of Heartbeaters have been here for 4+ years and we have a 90% retention rate. We hope you’ll experience it for yourself.

About Publicis Health & Publicis Groupe

Heartbeat is a proud member of Publicis Health, the largest health communications network in the world. Publicis Health is one of the four solutions hubs of Publicis Groupe, the third-largest advertising and media company in the world — offering us unparalleled global reach and resources.

Qualifications

What you’re bringing with you:

Across 4+ years of experience, you’ve built a legit foundation in Client Services. These are the skills you’ve totally nailed:

• Exceptional client management relationship skills 
• 2 + years interactive marketing experience
• Both DTC and HCP Healthcare experience
• Proven ability to manage and grow marquee accounts
• Knowledge of web development, Rich Media and online media
• Ability to rapidly grasp client marketing objectives
• Oncology or respiratory experience a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $70,000- $117,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/15/2024.

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