Account Supervisor

Posted 2 Days Ago
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Cedar Knolls, NJ, USA
In-Office
Mid level
AdTech • Marketing Tech • Analytics
The Role
Account Supervisor responsible for managing pharmaceutical advertising accounts, guiding client relationships, overseeing projects from creative brief through deployment, and ensuring quality, profitability, and strategic alignment. The role develops scopes of work, staffing plans, brand and multichannel strategies, and campaign direction while coordinating with internal teams and clients. Requires pharmaceutical agency experience, MLR and FDA knowledge, brand lifecycle expertise, strong communication, multitasking, and junior staff management.
Summary Generated by Built In

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It's that curiosity that's at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we've reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

The Opportunity: Role Summary

We are seeking a highly motivated and talented Account Supervisor to join our dynamic team. The Account Supervisor is responsible for driving marketing strategy across all segments, influences multiple or large-scale mid-level client relationships, and is responsible for managing the workload and profitability of the assigned business.

Note: Ability to commute to Parsippany, NJ is required.

Key Responsibilities

Core Function:

  • Oversee account team to drive and own assigned projects/programs from creative brief development through deployment; ensure total quality control of final output to client.
  • Oversee contract development and scope of work/staffing plan development and approval by collaborating with project management, department heads, and clients.
  • Provide strategic direction and approvals at significant steps of the creative process (including positioning, messaging, campaign development, tactical development).
  • Manage brand profitability by evaluating/discussing financial reports to ensure projects are completed within budget and make recommendations to ensure revenue is achieved.
  • Immerse self in client business to champion stellar, business-building ideas and know how to effectively collaborate to bring those ideas to life.
  • Manage the account by appropriately guiding, instructing, and focusing the client using advanced knowledge of brand(s) and therapeutic area.
  • Actively participate in and/or lead agency and client strategic sessions; generate output to be shared with broader team.

What You'll Bring: Required Qualifications

  • Education:
    • Bachelor’s degree.
  • Experience:
    • 4 to 5 years of pharmaceutical advertising agency experience.
    • Active client service management, working directly with clients and executing projects.
    • Demonstrate success in getting a brand through a whole cycle with varied experiences, such as POA, launch, positioning, new campaign, conventions, etc.

Specialized Knowledge:

  • Familiarity with pharmaceutical medical, legal, regulatory (MLR) review process and systems.
  • Understand FDA rules/regulations and life cycle of a brand.
  • Solid grasp of brand operations: understanding the nuts and bolts of the account (brand style guide, PRC process, key data, etc).
  • Understand the core strategic elements of the development of a multichannel strategy.
  • Excellent understanding of the digital marketplace and ad formats.

Skills:

  • Demonstrate strong written and verbal skills.
  • Highly effective communication skills.
  • Strong multitasker: ability to run multiple projects, priorities, and client demands.
  • Management of junior staff.

Preferred Qualifications (Nice to Have)

  • Understanding of capabilities within the media group and Shift.
  • Understanding of Fingerpaint platform offering to contribute to developing client’s business.
  • Advanced degree (e.g., Master's, PharmD, PhD).

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Skills Required

  • Bachelor's degree
  • 4 to 5 years of pharmaceutical advertising agency experience
  • Active client service management experience, including direct client interaction and project execution
  • Successful experience taking a pharmaceutical brand through a full lifecycle, such as POA, launch, positioning, campaigns, or conventions
  • Familiarity with pharmaceutical medical, legal, and regulatory review processes and systems
  • Understanding of FDA rules and regulations and the pharmaceutical brand lifecycle
  • Understanding of pharmaceutical brand operations, including style guides, PRC processes, and key data
  • Understanding of multichannel strategy development
  • Strong understanding of the digital marketplace and advertising formats
  • Strong written, verbal, and communication skills
  • Ability to manage multiple projects, priorities, and client demands
  • Experience managing junior staff
  • Understanding of media group and Shift capabilities
  • Understanding of Fingerpaint platform offerings
  • Advanced degree such as Master's, PharmD, or PhD
  • Ability to commute to Parsippany, New Jersey
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The Company
HQ: Saratoga Springs, NY
400 Employees
Year Founded: 2008

What We Do

Fingerpaint is a marketing and advertising company that offers marketing, web design, and advertising services. Reset your expectations of a health and wellness firm. Independent by design and built on a foundation of empathy, Fingerpaint is biopharma's commercialization partner for analytics-enabled integrated solutions. At its core is an award-winning global team of more than 580 people who are committed to creating and executing meaningful brand experiences for healthcare providers, care partners, and patients. Fingerpaint was founded in 2008 on a radically simple ideal: Put people first. Thirteen years later, it continues to pay off. Our people-first philosophy attracts top talent and gives them a space to thrive. Our strict no-titles, no-offices, no-egos structure creates an environment in which collaboration and creativity happen naturally. This level playing field lets us learn more from one another, integrate our services and teams better, and, ultimately, create work that solves our clients’ most complex marketing challenges. Learn how we never paint by number at fingerpaint.com.

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