Account Supervisor

Reposted 3 Days Ago
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New York, NY, USA
Hybrid
100K-110K Annually
Senior level
Agency • Marketing Tech • Consulting • Design
The Role
Leads day-to-day client relationships and serves as the agency’s business and project quarterback. Manages integrated campaigns from strategy through production and trafficking, coordinates internal and client reviews, oversees work plans, budgets, and schedules, and partners with strategy, creative, and media teams. Builds client trust, identifies growth opportunities, presents persuasive recommendations, anticipates challenges, and coaches junior account staff while supporting senior leadership.
Summary Generated by Built In

WHO WE ARE

SS+K is a full service marketing & communications agency that combines the rigor of political strategy and the power of creativity to help brands navigate, create, and lead meaningful change. For nearly 30 years, we’ve worked with both disruptors and the disrupted— from big brands like Microsoft, Delta, Paramount, Mount Sinai Health System, and Iceland tourism, to challengers like Airbnb, WhatsApp, and Lyft. And our commitment to change has led us to create essential campaigns for organizations like Bill & Melinda Gates Foundation, Girls Who Code, Lebron James’ More Than a Vote, and Presidents Barack Obama and Joe Biden. SS+K is part of the M&C Saatchi Group, a global marketing & communications network.

RESPONSIBILITIES

The Account Supervisor serves as a day-to-day business lead for our clients and the quarterback for the agency. Work independently on projects big and small to exceed both client expectations and agency goals. Proactively seek out opportunities to better serve our clients and the organization at large. Provide coaching to junior account talent and support to senior account leadership.

WHAT MAKES YOU GREAT

  • You strive to become an expert in your clients’ business and in our own, developing a deep understanding of their issues and concerns, relevant categories and emerging media.

  • You set a positive tone and lead with a sense of calm, optimism, and control to inspire confidence and trust. You ask questions when you need to. You build relationships with your strategy and creative partners.

  • You invest in building strong relationships with your clients and other agency partners.

  • You are a strong communicator with excellent writing skills, the ability to craft a clear and persuasive argument and build a presentation

  • You are an equally great listener, able to hear what is unsaid as well, with the ability to turn information into action

  • You take pride in knowing how to make things happen, defining and managing a clear work plan/schedule, stewarding budgets and specs.

  • You anticipate challenges and trouble spots and know when to bring in partners or colleagues to help troubleshoot.

  • You are ambitious—for yourself, our clients, the agency and our work. You believe that what we do is important, meaningful, and wherever possible, fun.

QUALIFICATIONS

  • Bachelor’s degree or commensurate experience

  • 5+ years in an agency environment preferred; at least 1 year with supervisory experience

  • Robust experience with the integrated campaigns, from strategic development through creative development, production and trafficking. Demonstrated ability to outline and manage the process for internal and client teams and orchestrating reviews, feedback and response.

  • Strong communication skills (written and oral) and an excellent presenter 

  • Solid strategic and analytical skills, including the ability to define a business problem and the role of creativity and communications in solving it and evaluating campaign success

  • Production experience across all platforms - film, digital, social, and printed 

  • Familiarity partnering with media agencies for the planning and buying process 

  • Organized and detail-oriented; finds satisfaction in a buttoned up and well-run operation

  • A self-starting multi-tasker that can handle the pressure of several assignments at once and take initiative for identifying how to accomplish new tasks

  • Curious, resourceful and inquisitive

  • A positive outlook and strong people skills; an exceptional team builder, leader and colleague

  • Well-versed in Microsoft Office, Google Apps and Slack

  • Travel may be required

BENEFITS

We value our teams and are committed to their success! We offer a competitive salary, a comprehensive employer subsidized benefits package which includes group medical, dental and vision coverage, Health Savings Account, 401k retirement plan with annual company match, gym reimbursement, commuter benefits and cellular phone allowance, generous paid time off and employee volunteer day to encourage social responsibility giving time to the non-profit, community service or charity of your choice.

Salary is dependent on experience but ranges from: $100,000– $110,000. All candidates must have the ability to work in the US; we are unable to sponsor any work visas for this role.

SS+K is an Equal Opportunity Employer and shall treat all applicants for employment equally based upon job-related qualifications and without regard to race, color, age, sexual orientation, gender identity, genetics, marital status, military or veteran status, national origin, disability, religion, or any other characteristic protected by law.

SS+K is part of the M&C Saatchi Global Network of agencies committed to a diverse and inclusive workforce. http://mcsaatchi.com/diversity/

#LI-CC1

Skills Required

  • Bachelor's degree or commensurate experience
  • At least 1 year of supervisory experience
  • Experience with integrated campaigns spanning strategic development, creative development, production, and trafficking
  • Strong written and oral communication skills
  • Excellent presentation skills
  • Strategic and analytical skills, including defining business problems and evaluating campaign success
  • Production experience across film, digital, social, and print platforms
  • Familiarity partnering with media agencies on planning and buying
  • Microsoft Office, Google Apps, and Slack proficiency
  • 5+ years in an agency environment

M+C Saatchi Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M+C Saatchi Group and has not been reviewed or approved by M+C Saatchi Group.

  • Flexible Benefits — Flexible or hybrid working is a notable advantage, with some roles offering work-from-anywhere arrangements. Individual agencies may set office-attendance expectations, but flexibility remains a consistent feature across listings.
  • Healthcare Strength — Health, dental, vision, life, and disability insurance are available for eligible roles, particularly in the U.S. Wellness and mental-health resources are also referenced as part of the package.
  • Parental & Family Support — Paid parental and family leave is included, with generous parental leave noted in Australia. Family-friendly policies are highlighted alongside flexibility across multiple locations.

M+C Saatchi Group Insights

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The Company
HQ: London
Year Founded: 1995

What We Do

M+C Saatchi Group is a global creative solutions company and independent creative network. It combines creativity, data, technology, specialist expertise and strategic consulting to help clients build famous brands, address complex business challenges and tackle societal issues. Its capabilities span marketing and communications, experience and technology, consulting, media and sponsorship, social issues, sport and entertainment marketing, and talent management.

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