Account Supervisor

Posted 13 Days Ago
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New York, NY, USA
In-Office
85K-85K Annually
Senior level
Agency • Professional Services • Retail • Travel
The Role
Lead strategic communications programs for luxury hospitality clients as the day-to-day client lead. Drive earned media results, maintain client relationships, write and edit PR materials, develop media and influencer relationships, ideate partnerships and campaigns, oversee 1-2 junior team members, support crisis communications, and collaborate with strategists, creatives, and data specialists to deliver measurable business outcomes.
Summary Generated by Built In

Job Title: Account Supervisor, Strategic Communications  

Location: New York, NY / Hybrid  

Who We Are

We are the only luxury marketing platform that unites data and performance, content and creativity, experiences and communications within one integrated ecosystem.  

About our Strategic Communications Division:  

We Engineer Influence. 

In the Strategic Communications Division, we are the global partners for brands that define categories. Our expertise is singular: integrated communications for luxury, ultra-luxury, and lifestyle. 

Our methodology is Magic + Math. This means every creative idea is rooted in a business strategy, and every narrative is designed to deliver a commercial outcome. We bring a CMO's focus on growth to the art of storytelling, ensuring our work doesn't just make headlines—it moves key performance indicators. We are the driving force behind the measurable growth in our clients' audience, leads, engagement, and revenue. 

We don't just tell stories; we build business cases that captivate. 

The Opportunity 

We are looking for an Account Supervisor to join our dynamic team and help shape the future of luxury engagement. This role is crafted for a strategic thinker who believes data should inform creativity—not limit it. You’ll be responsible for developing and leading strategic communications programs for a portfolio of luxury hospitality clients, serving as the day-to-day client lead while driving earned media strategies that deliver measurable business results.  You’ll work alongside passionate strategists, creatives, and data specialists to deliver campaigns that are as effective as they are elegant.  

What You’ll Do  

  • Provide strategic counsel and direction to clients and internal teams 
  • Drive measurable earned media results  
  • Maintain client relationships through meetings, conference calls, ongoing communication, meeting agendas, notes, reports, and other day-to-day account management
  • Write and edit press releases, media alerts, media pitches, annual PR plans and other strategic communication materials; lead press trips as needed 
  • Develop and maintain strong relationships with journalists, influencers and other key industry contacts 
  • Ideate and broker strategic partnerships for creative campaigns with coaching from senior team  
  • Develop creative campaign ideas with coaching from senior team; actively participate in team and agency brainstorms  
  • Recommend and implement strategic programs and partnerships on an ongoing basis, often tied to the news cycle  
  • Stay on top of current industry news, media trends and emerging technologies; attend events and  build industry relationships 
  • Oversee account work for 1-2 team members (ranging from account coordinators to account executives), providing training, coaching, editing, mentoring and overall sound leadership 
  • Be a team player, self-starter and passionate about PR  
  • Recognize potential client issues and bring them to supervisor's attention with recommended solutions 
  • Support crisis communications efforts as needed 

Who You Are  

  • Four to five years’ work experience in luxury travel/lifestyle PR; agency experience is preferred  
  • Minimum one year in a supervisory capacity managing 1-2 junior team members  
  • Highly organized, detail-oriented, with the ability to thrive in a fast-paced, multi-tasking environment 
  • You’re a self-starter with a proven ability to lead a team and work well independently  
  • You have experience resolving client issues quickly and efficiently 
  • Exceptional written and verbal communication skills 
  • Outstanding team player with a positive attitude  
  • You have a solid portfolio of secured media coverage on behalf of luxury travel clients (national, magazine, newspaper, TV and digital wins) 
  • Comprehensive knowledge of the travel and luxury industries + media, including industry-appropriate bloggers and influencers 
  • Proven experience handling crisis a plus 

Bonus Points If This Sounds Like You 

  • You genuinely love the travel industry. Whether you're bookmarking new hotel openings, subscribing to travel newsletters and Substacks, or saving articles because the storytelling was just that good, you're always looking for inspiration and the next great story. 
  • You geek out over great media coverage and are naturally curious about what makes a story resonate and why.  
  • You're the person sending colleagues a smart travel feature, clever campaign or emerging trend because you know there's always something to learn. 
  • You don't wait to be asked. You anticipate what's next, come to the table with ideas and enjoy turning them into action.  

Why Interluxe Group? 

  • Purposeful Impact: Shape strategies that connect iconic and emerging luxury brands with high-value audiences worldwide. 
  • Inspired Culture: A warm, passionate, and intellectually vibrant team where bold thinking and collaboration are celebrated. 
  • Growth & Development: Clear pathways for professional growth, mentorship, and learning at the forefront of luxury marketing innovation. 
  • Exceptional Benefits: Competitive compensation, comprehensive health and wellness plans, unlimited PTO, and 401(k) 

How to Apply 

If you’re ready to operate where intelligence meets inspiration, please submit your resume and a cover letter highlighting your experience and what draws you to luxury travel public relations. If applicable, include examples of media coverage, campaigns, or other work that showcase your experience. 

We appreciate all expressions of interest. Only candidates selected for an interview will be contacted. 

Interluxe Group is proud to be an equal opportunity employer. We believe diverse perspectives fuel creativity and excellence. 

Skills Required

  • Four to five years' work experience in luxury travel/lifestyle PR
  • Agency experience
  • Minimum one year in a supervisory capacity managing 1-2 junior team members
  • Highly organized and detail-oriented with ability to thrive in a fast-paced, multi-tasking environment
  • Self-starter with proven ability to lead a team and work independently
  • Experience resolving client issues quickly and efficiently
  • Exceptional written and verbal communication skills
  • Outstanding team player with a positive attitude
  • Solid portfolio of secured media coverage on behalf of luxury travel clients (national, magazine, newspaper, TV and digital wins)
  • Comprehensive knowledge of the travel and luxury industries and relevant media, including bloggers and influencers
  • Proven experience handling crisis communications
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The Company
69 Employees
Year Founded: 1989

What We Do

Quinn is a global, integrated communications agency specializing in the luxury, ultra-luxury, and lifestyle sectors. As part of the Interluxe Group, the agency develops disciplined, strategic, and creative narratives to build brand reputations and grow audiences for high-end clients across travel, real estate, spa, and retail industries.

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