Account Supervisor, Janitorial Services

Posted 6 Days Ago
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El Paso, TX, USA
In-Office
20-21 Hourly
Junior
Greentech • Other
The Role
Oversee daily janitorial site operations, supervise front-line staff, ensure contractual and quality standards, manage schedules and timekeeping, conduct inspections, train employees, monitor supplies and equipment, and serve as the primary client liaison. The role also handles service escalations, safety compliance, onboarding, performance issues, and operational reporting in a fast-paced environment.
Summary Generated by Built In

The Account Supervisor is responsible for overseeing daily site operations, ensuring service delivery meets contractual obligations, and supervising front-line team members. This role serves as a key point of contact between operations, employees, and the client to ensure high levels of performance, safety, and customer satisfaction.

Schedule: Monday - Friday 4:00 PM - 2:00 AM

Pay: $20.00 - $21.00/hour - DOE

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Responsibilities
  • Supervise and support on‑site personnel, ensuring proper staffing, attendance, and performance
  • Ensure all work is completed in accordance with company standards, client expectations, and contractual requirements
  • Conduct routine inspections and audits to maintain quality, cleanliness, and compliance
  • Train, coach, and mentor team members; address performance issues and support corrective actions when needed
  • Manage schedules, timekeeping, and daily task assignments
  • Serve as the primary liaison between the client and operations leadership
  • Ensure compliance with company policies, safety standards, and regulatory requirements
  • Assist with onboarding, disciplinary actions, and performance evaluations
  • Monitor supplies and equipment; report maintenance or inventory needs
  • Respond promptly to service requests, issues, or escalations
Qualifications
  • Must have a Valid State Driver’s License
  • High school diploma or equivalent required; some college or relevant coursework preferred
  • 1–3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service‑driven environment
  • Strong leadership, communication, and organizational skills
  • Ability to work independently and manage multiple priorities
  • Proficient with basic computer applications (email, timekeeping, reporting systems)
  • Ability to remain professional and adaptable in a fast‑paced environment

Physical Requirements

  • Ability to stand and walk for extended periods
  • Ability to lift up to 25–40 lbs as needed
  • May require bending, stooping, and climbing stairs depending on site needs


Work Environment

  • Fast‑paced operational setting
  • May involve exposure to cleaning chemicals, noise, and varying temperatures
  • Requires adherence to safety regulations and site‑specific protocols
  • Background checks and security clearance may be required depending on location
About Us
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Skills Required

  • Valid state driver's license
  • High school diploma or equivalent
  • 1-3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service-driven environment
  • Strong leadership, communication, and organizational skills
  • Ability to work independently and manage multiple priorities
  • Proficiency with basic computer applications, including email, timekeeping, and reporting systems
  • Ability to remain professional and adaptable in a fast-paced environment
  • Some college or relevant coursework
  • Ability to stand and walk for extended periods
  • Ability to lift up to 25-40 pounds as needed
  • Ability to bend, stoop, and climb stairs as needed

ABM Industries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.

  • Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
  • Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
  • Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.

ABM Industries Insights

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The Company
HQ: New York, NY
1,799 Employees
Year Founded: 1906

What We Do

Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.

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