We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That’s why our quest to discover what’s next is endless — because the only thing we’re afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we’ve got the audacity to prove it.
We Are TMA.
Job Overview:
TMA is looking for an experienced Account Supervisor with expertise in integrated brand marketing, social media execution, and client management to join our agency team in Chicago, IL (hybrid). This fast-paced role serves as the glue that holds the Account Service team together while keeping everything running smoothly. You’re both a strategic and creative thinker who can juggle multiple projects at once while ensuring deliverables are met, budgets maintained, and work is executed with excellence.
About You: You are a brand steward. You live to give brands voice and relevance and bring them to life through integrated marketing disciplines. You’re detail-oriented and spin plates like a pro while keeping an eye on the big picture and brand goals. You communicate a vision and guide the players who bring it to life. You generate ideas and excel at problem-solving. You stay up-to-date on cultural happenings and have a passion for social media.
Responsibilities:
- Act as day-to-day contact and maintain strong relationships with client team members, internal teams, vendors, and agency partners.
- Leverage deep social media understanding and passion to drive effective social-first strategies, while heavily contributing social-thought leadership through recommendations, POVs, and executional support.
- Oversee all executional aspects of social media program development and tactics including strategy, creative development, production, budgeting, and measurement.
- Provide leadership and professional growth support for junior team members.
- Motivate internal and external teams (Account, Creative, Strategy, Production) to bring client objectives to life while ensuring collaboration, communication, trust, efficiency and quality of the work.
- Interact and collaborate with key stakeholders to develop creative briefs, review creative deliverables, maintain timelines, and manage client budgets.
- Participate in client planning and strategy development that bring client marketing campaigns to life.
- Exhibit problem-solving abilities and provide effective, efficient solutions to improve business outcomes.
- Demonstrate a proactive, positive, genuine, and can-do attitude.
- Be clear and actionable in verbal and written communication to all team members and clients.
Qualifications:
- Bachelor’s degree in business, marketing or communications or related field.
- 6+ years of relevant brand marketing experience in a client service-oriented role— ideally big brand social media experience
- Strong understanding of and passion for social media marketing including content development, paid media, influencer, community management, etc.
- Management experience with the proven ability to lead a small, integrated team.
- Ability to interface with all levels of management, clients, vendors, interagency partners and colleagues with ease and confidence.
- Passionate, positive, and solution oriented with ability to problem solve efficiently and quickly.
- Demonstrated ability to manage multiple assignments and deliver projects on schedule, on brand, and on budget.
- Experience working across multiple disciplines such as creative, strategy, production, and other areas.
- Ability to work proactively and autonomously in critical situations.
- Excellent organizational, verbal and written communication skills with attention to detail.
- Fantastic presenter, bringing enthusiasm, and confidence into a room.
TMA Perks & Benefits:
- Continuous training, educational programs, speaker series and workshops
- Culture events throughout the year
- Communities to connect with:
- TMACares (Volunteering)
- DiscoverTMA (Furthering diversity and inclusion)
- TMA Women’s Initiative (Fostering the growth and achievements of women)
- Wellness Group (Helping to improve the mental, physical and emotional wellbeing of employees)
- Competitive vacation plan, sick days and personal days to prioritize your mental health
- Summer Flex Days
- Robust holiday schedule
- Parental leave
- Comprehensive Medical, Dental and Vision plans
- 401K Retirement Savings Plan
- Employee Stock Purchase Plan
What We Do
TMA pushes past relevance to create true cultural resonance for brands.
A fully integrated agency with strategic and creative expertise across all forms of media, experience and partnership.
Headquartered in Dallas, with offices across the country and staff around the globe
