Account Strategist

Imagine websites that rebuild themselves on autopilot to sell more, convert better, and grow faster.
At Moonshot AI, we’re making that happen — merging generative AI, large-scale data pipelines, and experimentation into a self-evolving web.

We’re a well-funded, very early-stage startup with a massive vision. Joining now means you’re not just an employee — you’re helping set the technical and cultural DNA of the company. If you’ve ever wanted the autonomy of a founder with the backing of top-tier investors, this is it.

We’re seeking a customer-facing, data-driven Account Strategist (CRO-focused) with 2–4 years of experience to manage and grow a portfolio of direct-to-consumer (DTC) e-commerce clients.

This is a client-facing, agency-style role where you will own day-to-day client relationships, ensuring strong communication, alignment, and delivery across multiple accounts. You’ll work closely with internal CRO and growth teams to support experimentation programs (including A/B testing) and help translate performance data into actionable insights for clients.

Success in this role requires a balance of client management, analytical thinking, and storytelling—you’ll be responsible for building trust with clients while helping them understand and act on data-driven recommendations.

• Manage day-to-day client relationships across multiple DTC e-commerce accounts, serving as the primary point of contact

• Own communication cadence, including status updates, reporting, and client calls

• Partner with CRO and growth teams to support experimentation programs, including A/B and multivariate testing

• Translate testing results and performance data into clear, actionable insights for clients

• Build and deliver client-facing presentations, reports, and decks that communicate performance, insights, and recommendations

• Help prioritize and align testing roadmaps with client business goals and customer needs

• Monitor performance metrics and KPIs, identifying trends and opportunities for optimization

• Ensure projects are delivered on time and aligned with client expectations

• Collaborate cross-functionally with media, creative, and analytics teams to ensure cohesive execution

• 2–4 years of experience in account management, client strategy, digital marketing, or analytics—preferably in a client-facing agency or DTC environment

• Experience managing multiple clients or projects simultaneously in a fast-paced setting

• Strong communication and relationship management skills, with the ability to build trust and influence client decisions

• Comfort working with data, performance metrics, and experimentation results (A/B testing exposure required)

• Ability to translate data into clear narratives and client-friendly recommendations

• Experience with deck-building and presenting to stakeholders

• Understanding of e-commerce, UX, and conversion optimization fundamentals

• Strong organizational skills and attention to detail

• High client satisfaction and strong relationship health across accounts (NPS/CSAT)

• Clear, proactive communication and consistent delivery against client expectations

• Effective translation of data and A/B testing results into actionable client recommendations

• Strong collaboration with internal teams to deliver seamless, high-quality work

• Retention and growth of client accounts, including renewals and expansion opportunities

• Ability to manage multiple clients efficiently without compromising quality

• Curiosity & Growth → We challenge assumptions, ask big questions, and push for mastery.

• Low Ego → No ivory towers — everyone gets their hands dirty.

• Ownership → You own outcomes, not just outputs. Shipping is step one; impact is the goal.

• Trust → Radical transparency and accountability, even when it’s hard.

• Agility → We move fast, test faster, and aren’t afraid to pivot.

• This Is Your Company → Ideas fuel breakthroughs. We’re all builders here.

• Enjoy the Ride → Startups are a rollercoaster — we create good vibes and celebrate wins together.

• Competitive compensation

• Meaningful equity — real ownership in Moonshot AI’s success.

• Full health coverage (medical, dental, vision) for you + your family.

• Unlimited PTO — we trust you to take the time you need.

• Tax free commuter and parking benefits

• Office-first culture (4 days/week) — Midtown Manhattan, in the middle of it all.

• Work directly with the founding team — your impact is immediate, visible, and career-defining.

• Free One Medical Membership

• 401k