Pay: $15.75/hour + performance based tier pay
Location: Logan, UT Hybrid (In office Tuesday, Wednesday, Thursday)
Hours: Full Time, Monday-Friday
OverviewAccount Resolutions Specialists thoroughly research and resolve client issues in an effective and timely manner. This position will provide you with the opportunity to work with multiple teams within Conservice as well as direct communication with our Single-Family clients and residents. Your ability to successfully resolve client and resident issues will strengthen our overall relationship with our clients. Come be part of a team dedicated to client satisfaction, which is a key part of driving real growth in our organization.
Responsibilities
- Complete daily bill research
- Resolve client and tenant trash issues via email and phone calls
- Assist with client-requested audits/projects
- Correspond with providers regarding bill anomalies
- Correspond with clients and residents to resolve urgent issues
Preferred Skills
- Ability to solve problems with limited information
- Manage workload to meet deadlines and achieve goals
- Ability to communicate clearly and professionally in writing and verbally
- Must be meticulous and have great attention to detail
- Ability to adapt to changes and processes efficiently
- High school diploma, GED, or equivalent
Skills Required
- Ability to solve problems with limited information
- Ability to manage workload, meet deadlines, and achieve goals
- Clear and professional written and verbal communication
- Meticulous attention to detail
- Ability to adapt efficiently to changes and processes
- High school diploma, GED, or equivalent
Conservice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conservice and has not been reviewed or approved by Conservice.
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Healthcare Strength — Healthcare Strength: Health coverage includes medical, dental, and vision with premiums that decrease over the first four years, which differentiates the offering. This structure can enhance perceived value for employees seeking stable healthcare benefits.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid time off begins on day one for eligible employees, including part-time, and dedicated volunteer time is provided. Immediate access and additional volunteer PTO broaden usable time off.
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Flexible Benefits — Flexible Benefits: Flexible schedules, remote/hybrid options in some teams, and internal training/career development are emphasized. These features add non-cash value that can offset merely average cash compensation for some roles.
Conservice Insights
What We Do
Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.
