Account Representative

Job ID: 38879 | Location: Broussard, Louisiana, USA

As Clariant expands its operations, we are seeking three experienced Account Representatives to support the Care Chemicals business unit in Broussard, LA. The Account Representative plays a crucial role in ensuring the smooth operation and maintenance of our products/services at customer sites. This position is responsible for diagnosing and resolving technical issues, performing preventive maintenance, and delivering excellent customer service. The successful candidate will possess strong technical skills related to the oil and gas industries and a customer-centric approach to field service. This role is ideal for individuals who thrive in physically demanding environments and enjoy working outdoors. The Account Representative will be responsible for performing a variety of tasks that require strength, stamina, and agility. This position is a rotational shift that requires 50% travel.

Responsibilities• Support customer base on a 14/14 rotation (2 weeks on, 2 weeks off) • Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing timely updates• Provide comprehensive mechanical, diagnostic, and analytical service to customers• Perform maintenance overhauls and emergency services as needed• Diagnose technical issues and perform repairs or replacements of defective parts/components as needed to restore functionality• Conduct preventive maintenance inspections and service checks on equipment to ensure optimal performance and reliability• Collaborate with internal teams, including engineering, product development, and customer support, to escalate and resolve complex technical issues• Represent Clariant with professionalism and integrity, maintaining a positive company image and reputation in all customer interactions• Communicate effectively with customers to provide updates on service status, address concerns, and ensure satisfaction with Clariant's products/services• Provide on-site training to customers on the proper operation, maintenance, and troubleshooting of Clariant's products/services• Adhere to safety protocols and regulations while working at customer sites, ensuring a safe work environment for yourself and others

Requirements• Bachelor's Degree in Science or Engineering preferred, relevant work experience may be considered in lieu of degree • 3-5 years of oil and gas industry experience, oilfield chemical service is preferred• Knowledge of oil and gas chemical production• Must be able to work on an offshore rig on a rotational basis, adhering to strict safety protocols and industry regulations • Must be able to travel 50% of time and obtain offshore qualifications • Must be comfortable working outdoors in various weather conditions and environments • Excellent verbal/written communication skills and presentation skills• Proficient problem-solving ability with customers, personnel, operations, and chemical solutions

What's in it for you?

• Medical/Dental/Vision Insurances
• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Online discount Mall
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Mahogany McClurkin

Talent Acquisition Partner

[email protected]

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.

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