Account Representative

Posted Yesterday
Be an Early Applicant
The Woodlands, TX, USA
In-Office
Junior
Healthtech
The Role
Follow up on unresolved insurance claims by calling payers and using insurer portals, investigate denials/underpayments, take actions to obtain payment or close balances, and document account notes.
Summary Generated by Built In
Company Description

Alegis Revenue Group is a third-party receivables company dedicated to maximizing revenue for hospitals. Alegis provides solutions for increasing cash on some of the most difficult aspects of the revenue cycle that require heightened expertise, labor and capital, including third-party liability, third-party eligibility, account resolution and appeals. It manages more than $3 billion in charges for more than 240 hospitals nationwide. Since 2011, Alegis has collected more than $500 million in revenue for its clients. Alegis combines industry and legal expertise, process flexibility and cutting-edge technology to achieve superior results for its clients. 

Job Description

  • Following up on unresolved claims.
  • Make phone calls and use insurance company websites to check on claim status.
  • Identify why payment has not been received from the payer or why it has been denied/underpaid by the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
  • Other duties as assigned

Qualifications

  • Medical billing experience is helpful.
  • Problem solving, research, organization, detail oriented, flexibility to work on competing priorities 
  • Able to work independently, identify patterns, make informed decisions, correctly identifying root causes to determine appropriate actions and outcomes
  • 2+ years Office experience in which problem solving and research were major keys to success. Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes and excellent verbal communication skills are a must. 

Additional Information

All your information will be kept confidential according to EEO guidelines.  

This is a hourly/non-exempt position. We offer an exceptional benefits package which includes Medical, Dental, Vision, Life Insurance, Short and Long Term disability as well as a 401K plan. 

Alegis Revenue Group, a MedData Company, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Pay is commensurate with experience and is at an hourly rate, + Benefits, Sick & Vacation time, and paid holidays

Skills Required

  • Medical billing experience
  • Problem solving and research skills
  • Organizational skills and attention to detail
  • Flexibility to work on competing priorities
  • Ability to work independently and identify root causes
  • 2+ years office experience where problem solving and research were key
  • Prior computer experience
  • Ability to concisely summarize account notes
  • Excellent verbal communication skills
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The Company
HQ: The Woodlands, TX
807 Employees
Year Founded: 1980

What We Do

MedData is a leading provider of technology-enabled revenue cycle management services designed to engage patients, empower hospitals and health systems, and improve financial outcomes throughout the entire healthcare continuum. For four decades, MedData has proudly partnered with care providers at thousands of facilities nationwide to serve millions of patients onsite, in the field, and from our regional offices across the U.S. Our core services include Eligibility & Disability, Injury Accounts (Workers' Comp and Liability), Out-of-State Eligibility, Patient Responsibility/Early Out, Denials Management, and Veterans Administration.

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