Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology
Geelong based
DXC Account Project Portfolio Manager
The Account Project Portfolio Manager brings together all project delivery services and activities to the account and the client. The APPM acts as the client facing delivery Single Point of Contact (SPOC) for their Delivery Hub, Practices and subcontractors to their account. Working as a member of the project delivery team, the APPM will have line of sight to the project contractual services sold to the client and represent the single interface to the Account Project Portfolio Manager, Practices and subcontractors for those services including the management and governance of all NSSR and project delivery.
Primary responsibilities include:
Ensuring project delivery to expected contract requirements and scope of project services work for the client (cost, schedule, quality, SLA outcomes)
Working with Industry Project Leader, ANZ PMO and Delivery Excellence to satisfy organisational project governance requirements and enhance project delivery performance
Establish as single point of contact on the account for projects to the customer regardless of whether Non-Practice or Practice project. Engage relevant leadership groups where there are projects that are at risk or require some intervention.
Promoting client satisfaction through efficient, effective delivery of projects by proactively managing issues/risks that could impact service delivery, identifying and driving optimisation while managing scope, resources, cost of delivery and coordination
Ensuring Programme/Project Manager(s) meet established schedules, resolve technical and operational issues, and accomplish delivery goals towards contract commitments
Tabling change requests according to client contractual timelines and clearly articulating impact on time, cost/price, resourcing, and risk
Ensuring resource plans align to contractual and organizational business strategies, plans and project pipeline opportunities
Supporting the provision of detailed information required to complete monthly client billing, project financial forecasts, POR variance management, ensuring accurate, complete and timely entry. Engage with account finance lead.
Actively identifying opportunities to drive down the cost and improve margin of project delivery.
Supporting the ADL and account in the development of client project delivery service levels and managing project delivery to meet contractual SLA requirements & KPIs
Supporting the ADL in representing the account for all project delivery and sales opportunities
In conjunction with Client Partner, and the ADL, ensuring all opportunities/new projects/change requests are drafted, scoped & estimated and comply with organizational governance, review and approval requirements.
Understanding their client at the local, country, region and global level to analyse delivery requirements, contribute to client’s strategic business plan, and foster incremental revenue opportunities and value propositions
Managing key client relationships and expectations, interfacing at all levels of the client organisation from CxO and below, and ensuring client satisfaction for Project delivery
Participating in client steering and governance functions across the project portfolio
As an account leader, support account initiatives and issues as required such as P1s, annual leave drives, AOP improvements etc
Ensuring process improvement initiatives (CMMI, ISO, and ITIL) are implemented and effectively contribute to organizational performance and productivity improvement and corporate quality/DXC best practice standards
We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer, and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
Skills Required
- Experience in project management and delivery
- Strong client relationship management skills
- Ability to manage risks and optimize project delivery
- Familiarity with contract management and compliance
- Knowledge of project governance frameworks
DXC Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.
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Healthcare Strength — Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
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Retirement Support — A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
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Leave & Time Off Breadth — Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.
DXC Technology Insights
What We Do
DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.
