Our Company
Strand Marketing is a boutique digital marketing consultancy focusing on strategic client services, and performance-based media buying. In the five years since our founding, we have achieved incredible success, including being named back-to-back winners on the Inc. 5000 list of fastest-growing private companies. We work with large multi-million dollar brands, and up-and-coming start-up companies. Our expertise in media strategy, marketing operations, and the consumer journey has positioned us uniquely to provide significant growth and value to our clients. We are continuing to grow at a rapid pace and are seeking a Project Manager to help support our diverse and exciting client roster.
Role Summary
Strand is seeking a senior, outcome-driven Account Operations Manager (AOM) to lead complex, cross-functional initiatives for enterprise clients. This is not a traditional task-tracking PM role.
At Strand, Account Operations Manager is a leadership function. Our AOMs own projects end-to-end — from scope definition through execution and outcomes — and act as the single operational leader responsible for clarity, momentum, and problem-solving across teams.
You will not own client strategy or account growth — but you must deeply understand the client’s goals and strategy in order to effectively drive projects toward successful outcomes. You will operate as a single point of operational ownership, ensuring speed, consistency, and confidence for both clients and internal teams.
The right candidate will:
- Thinks in systems, not tasks
- Sees problems before they surface
- Is comfortable operating across technical, data, media, and creative domains
- Can synthesize complexity into clear plans and communication
- Wants to elevate what “project management” means
Responsibilities:
- Own project scope, plans, timelines, dependencies, risks, and execution from kickoff through outcome
- Translate client strategy into executable project plans (without owning strategy creation)
- Build and maintain project plans, Gantt timelines, dependency maps, data flow diagrams, technical overviews, and trackers
- Oversee communication across all internal and external teams
- Lead conversations through asking hard questions, resolving ambiguity, and synthesizing answers
- Anticipate risks and issues before they become blockers and stepping into adjacent domains when necessary
- Deliver proactive updates to internal teams and clients without being prompted
Qualifications & Experience
- 7–10+ years of experience in project management, program management, or delivery leadership
- Experience managing complex, cross-functional, and technical projects
- Proven ability to operate in ambiguous environments
- Strong written communication skills (this is non-negotiable)
- Comfort working with data, technical concepts, and systems (you don’t need to be an engineer, but you need fluency)
- Experience creating planning and alignment artifacts beyond basic project trackers
- Background in digital, media, technology, marketing, or consulting environments strongly preferred
What Success Looks Like
- Projects feel calm, structured, and under control, even when complex
- Teams know exactly what to do and when
- Clients feel confident because there is always a clear plan and owner
- Risks are addressed early, not reactively
- Execution consistently ladders up to the intended outcome
Hybrid:
- This role is required to be in person at our beautiful, fully stocked Hermosa Beach location Tuesday-Thursday each week. This is a meeting heavy role, the right candidate will be extremely comfortable being in meetings for the majority of their day.
Your Benefits:
- Competitive Pay
- 401K with 4% company match
- Comprehensive medical, dental & vision package
- WFH Mondays and WFH + Half Day Fridays all year
- Monthly cell phone and lifestyle reimbursement
- Monthly happy hours, team building events, and volunteer opportunities
- Fun, energizing and fast-paced work environment
Pay: $115,000.00 - $180,000.00 per year
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