Account Manager

Posted 22 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Automotive • eCommerce • Fintech • Transportation
The Role
The Account Manager is responsible for building and maintaining client relationships, ensuring customer satisfaction, identifying sales opportunities, and collaborating with internal teams. They will manage customer issues, execute strategic account plans, provide updates, analyze sales data, and attend industry events for networking.
Summary Generated by Built In

ABOUT THE COMPANY:

If you would like to work in a genuinely fast-paced and professional environment with vision to become the number one choice for Africans making an automobile-related transaction, then this is the place. We deliver services at the standards expected by our customers and implement new ideas at the highest speed possible on our planet. We work hard, and we reward people who are passionate enough to nurture this vision with us. Our ambition is to sustain value for our shareholders, create meaning and purpose that truly engages our employees while ensuring peace of mind for our customers. We are pioneers in the auto technology space and are always at the forefront of developing and launching innovative solutions in the market. Our goal is to continue to attract some of the industry’s most innovative and entrepreneurial talent who recognize our growing brand value and strong positioning long into the future.

JOB SUMMARY:

This role you would be responsible for building and maintaining relationships with a company's clients or customers. They act as the primary point of contact between a business and its customers, and are responsible for ensuring customer satisfaction and maximizing sales opportunities.

ESSENTIAL JOB FUNCTIONS:

  • Building and maintaining strong relationships with clients or customers.

  • Understanding the needs of clients and ensuring their satisfaction.

  • Identifying new sales opportunities and generating revenue for the company.

  • Collaborating with internal teams, such as sales, marketing, and customer support, to ensure customer success.

  • Managing and resolving customer issues and complaints in a timely manner. Developing and executing strategic account plans to achieve business objectives.

  • Providing regular updates to customers on the status of their accounts and any relevant company news or product updates.

  • Analyzing sales data and creating reports to present to management. Staying up-to-date with industry trends and competitor activity.

  • Attending industry events and conferences to network and promote the company's products or service.

EXPERIENCE:

  • Minimum of 5 years of sales and business development experience with increasing levels of responsibility.

  • Demonstrated experience in revenue generation and sales, managing complex projects and growing/scaling an unstructured business

  • Experience working in a matrix, extremely dynamic, fast-paced, results-oriented multi-country environment; and prioritization.

LOCATION: Nigeria - Lagos & Abuja

Skills Required

  • Minimum of 5 years of sales and business development experience
  • Demonstrated experience in revenue generation and sales
  • Experience managing complex projects
  • Experience in a fast-paced, multi-country environment
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The Company
0 Employees
Year Founded: 2011

What We Do

Autochek Africa is an automotive technology development company building infrastructure to make car ownership more accessible and affordable in Africa, providing services related to auto loans, maintenance, aftersales services, warranty solutions, and transactional marketplaces.

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