Position Overview:
As an Account Manager/Customer Service Representative, you'll be part of our Consolidated Aerospace Manufacturing team working as an on-site employee at our Berea, OH location.
Key Responsibilities:
' Develop strong relationships with key customer contacts.
' Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business.
' Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts.
' Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of customer and company.
' Collaborating with management on sales goals, planning, and forecasting.
' Become a subject matter expert on our products, processes, and operations.
' Ability to travel occasionally for customer visits, as required.
Manage customer scorecards through
collaboration.
Basic Qualifications
' Bachelor's Degree in Marketing, Sales, or Communications.
' Minimum of 2 years demonstrated success leading customer growth with key accounts.
' Outstanding ability to build teamwork and trust across multiple internal stakeholders.
' Moderate to advanced Excel knowledge.
' Excellent organization skills to ensure follow-up both internally and externally.
' Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
' This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.
Preferred Qualifications:
MRP/ERP experience (JD Edwards, SAP, etc.) highly desirable.
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $8.3 Billion in revenue in 2025, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2025 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube.
Equal Opportunity Employer:
Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics.
If you need assistance to complete your application due to a disability, please email [email protected]
About the TeamHowmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.Skills Required
- Bachelor's Degree in Marketing, Sales, or Communications
- Minimum of 2 years demonstrated success leading customer growth with key accounts
- Outstanding ability to build teamwork and trust across multiple internal stakeholders
- Moderate to advanced Excel knowledge
- Excellent organization skills
- Employees must be legally authorized to work in the United States
Howmet Aerospace Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Howmet Aerospace and has not been reviewed or approved by Howmet Aerospace.
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Retirement Support — Retirement contributions include an automatic employer contribution plus a strong dollar‑for‑dollar 401(k) match for eligible U.S. salaried employees, enhancing total compensation. Feedback highlights retirement benefits as a relative strength compared with many large manufacturers.
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Healthcare Strength — Core health coverage includes medical, dental, and vision insurance with HSA/FSA options, and feedback suggests the health plans are viewed positively. Health coverage is frequently characterized as solid and reliable.
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Fair & Transparent Compensation — Pay is considered decent or competitive in many roles and locations, with hourly positions often able to lift earnings through overtime. Feedback indicates salary ranges for common technical roles align with broader aerospace manufacturing markets.
Howmet Aerospace Insights
What We Do
Howmet Aerospace Inc., headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. The Company’s primary businesses focus on jet engine components, aerospace fastening systems, and titanium structural parts necessary for mission-critical performance and efficiency in aerospace and defense applications, as well as forged wheels for commercial transportation. With nearly 1,150 granted and pending patents, the Company’s differentiated technologies enable lighter, more fuel-efficient aircraft to operate with a lower carbon footprint.
