About SewerAI Corporation
SewerAI is transforming underground infrastructure management through AI-powered inspection and risk analysis. Our platform helps contractors, engineering firms, and utilities unlock valuable insights from sewer inspection data—turning hours of manual video review into actionable intelligence in minutes. After doubling our customer base over the past year, we’re now entering an exciting phase of accelerated growth.
As an Account Manager at SewerAI, you will:Serve as the primary point of contact for a portfolio of municipal, contractor, and engineering customers.
Ensure clients achieve measurable value, renew successfully, and expand their use of our platform.
Blend relationship-building, strategic account planning, and technical fluency to deliver outcomes that matter.
Work cross-functionally with Sales, Product, and Support to drive customer success and account growth.
Contribute to scalable playbooks and processes that support long-term growth.
Own customer relationships across a book of business (SMB, mid-market, and enterprise).
Drive renewals by ensuring customers achieve outcomes tied to SewerAI’s platform.
Identify expansion opportunities and partner with Sales to grow accounts.
Build executive champions by aligning platform capabilities with customer goals.
Conduct QBRs and business reviews to reinforce value and uncover new use cases.
Manage escalations and serve as a trusted advisor to senior stakeholders.
Forecast risk and growth within accounts; maintain CRM accuracy.
Collaborate with Sales, Product, and Support to remove blockers and ensure seamless customer experience.
Help build playbooks and processes to scale account management.
3–6+ years in Account Management, Customer Success, or related roles (SaaS or infrastructure strongly preferred).
Proven ability to drive renewals and account expansion with measurable growth.
Strong relationship-building skills with both users and executive sponsors.
Strategic thinker able to assess account health and prioritize actions effectively.
Comfortable in fast-paced startup environments; thrives in ambiguity.
Excellent communication skills — written, verbal, and presentation.
Experience with municipal, contractor, or engineering sectors.
Exposure to AI/ML products.
Background in infrastructure or field services.
Base Salary: $100,000 ($120,000-$150,000 OTE)
Equity opportunities available
Medical, Dental, Vision, Basic Life, 401(k), and more
Unlimited PTO
Tools and resources to support success
Competitive compensation with high-growth potential
Join the fastest-growing team in wastewater tech and help modernize critical infrastructure with AI. You’ll own high-visibility projects, influence how our brand meets the market, and see your work drive measurable impact for customers and communities.
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SewerAI is proud to be an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. All your information will be kept confidential according to EEO guidelines.
Top Skills
What We Do
SewerAI is transforming the way utilities maintain & rehab their underground infrastructure. Through the use of Artificial Intelligence, SewerAI's AutoCode™ tools automatically detect conditions in pipeline inspection data from CCTV crawler, digital side scanners, drones, GoPros, & jetter cameras.
SewerAI’s web-based platform, Pioneer™ enables contractors, utilities, & engineers to upload data, review condition reports, send & receive submittals, & collaborate on capital planning like never before.
Based in Walnut Creek, CA, SewerAI was founded in Q1 of 2019 & is a funded early stage startup. It’s staff & advisors posses a combined total of over 150+ years performing condition assessments in sewer collection systems, and with tens of millions of linear feet of sewer data under management.
SewerAI is committed the solutions it creates are relevant, useful, & integrate seamlessly with existing hardware, software, & industry standards for condition assessment deliverables.
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