Job Brief:
The Account Manager at Wayvia takes ownership of a significant portfolio of existing customers, driving commercial strategy and sales to increase revenue and deepen client relationships. This role collaborates closely with Customer Success, Product, and Marketing teams to execute account strategies and identify new revenue opportunities, ensuring alignment with client goals and industry trends.
Essential Function & Responsibilities:
- Develop and execute territory and account strategies to expand services and meet client needs.
- Establish and nurture executive relationships within complex global customer organizations.
- Collaborate with Customer Success to align on program, retention, and renewal strategies.
- Lead the commercial sales process, from prospecting to deal closure.
- Participate in Quarterly Business Reviews with key accounts alongside Customer Success.
- Conduct whitespace analysis and identify opportunities within named account base.
- Prospect within existing accounts to generate new opportunities and referrals.
- Partner with Customer Success and Marketing teams to generate leads.
- Deliver customized presentations highlighting product/service usage and benefits.
- Collaborate effectively with Solution Engineering during technical sales processes.
- Maintain accurate pipeline and sales data in Salesforce CRM.
- Oversee customer migration programs or initiatives when required.
- Advocate for the voice of the customer internally to inform strategy and improve the customer experience.
Minimum Qualifications:
- Bachelor of Science degree or equivalent work experience.
- 3-5+ years of B2B sales experience in a SaaS solution-based environment.
- Enterprise customer sales experience as an Account Manager or Customer Success Manager preferred.
- Revenue-focused with a proven track record of meeting or exceeding sales quotas.
- Experience in generating leads directly and through marketing and customer-facing teams.
- Results-driven, resourceful, and continuously testing and iterating on sales approaches.
- Strong communication and presentation skills with customers and cross-functional teams.
- Proficiency in Salesforce (SFDC), Salesloft, ZoomInfo, and LinkedIn.
Location:
We are hiring for this position remotely in the UK.
Wayvia is an equal opportunity employer that is committed to inclusion and diversity.
Top Skills
What We Do
Growth shouldn’t be guesswork. With shopper and retail intelligence from any channel, Wayvia helps brands drive more revenue. Understand more about your shoppers and improve the path to purchase — from offsite to onsite to agentic commerce. Connect brand media and shopping agents to retail conversions, activate omnicommerce data, and compete to win on price, availability, and predictive decision-making.
