Account Manager

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through API, and hosts white label insurance solutions via our Play&Plug technology platform.

With a footprint spanning 32 countries, Wakam is the European leader in digital and embedded insurance.

Strongly committed to social responsibility, Wakam is a mission-driven company dedicated to “enabling transparent and impactful insurance".

The Revenue Office is at the forefront of Wakam’s European growth strategy. Our mission is to expand our presence across Europe by forging high-impact partnerships with MGAs, brokers, fintechs, insurtechs, retailers, and marketplaces. We operate in 32 countries, and our commercial team reflects that diversity — agile, collaborative, and driven by performance and local market insight.

At Wakam, ambition, autonomy, and impact are not just encouraged — they’re expected and celebrated.

As an Account Manager, your mission is to manage and grow a portfolio of strategic accounts, ensuring strong and profitable long-term relationships with our distribution partners. You’ll act as the central point of contact for internal coordination, commercial performance, and partner satisfaction.

You will:

• Manage a portfolio of strategic partners (brokers, MGAs, insurtechs, fintechs, retailers, and marketplaces)

• Ensure operational coordination with internal stakeholders (Underwriting, Pricing, Delivery, Compliance, Legal)

• Be a key user of Wakam’s internal tools (MyWakam, CRM, AI agents)

• Identify and develop upselling, cross-selling, and product extension opportunities

• Monitor account profitability and technical performance, working closely with Finance and Underwriting

• Represent Wakam in client meetings, steering committees, and industry events

• A Master’s degree (Bac+5) in Business, Insurance, or related field

• 3 - 5 years of experience in Account Management or Business Development within the insurance sector

• Excellent commercial acumen and ability to manage complex multi-stakeholder projects

• Proven experience in client relationship management, negotiation, and cross-functional collaboration

• Advanced use of CRM and digital tools, with a data-driven mindset

• Mandatory fluency in French and English (spoken and written)

• A strategic and analytical thinker with a commercial mindset

• Customer-oriented with a natural ability to build trust

• Autonomous, structured, and proactive

• Motivated by performance and impact

• Tech-savvy and comfortable working in a fast-paced environment

At Wakam, AI and automation are transforming the insurance experience. We’re looking for curious, open-minded teammates who are ready to adopt AI tools to:

• Streamline day-to-day workflows

• Automate repetitive tasks

• Enrich data analysis and decision-making

You don’t need to be a technical expert—what matters most is your adaptability and eagerness to learn. Our team will support your upskilling so you can help build the transparent, high-impact insurance of tomorrow.

• 🌍 Join a leading European insurtech, active in 32 markets

• 🚀 Be part of high-impact projects and own your portfolio

• 💡 Work with cutting-edge tools and participate in innovation through AI and automation

• 📊 Gain real-time insights into account profitability and performance

1. Screening interview with our Talent Acquisition Partner

2. Interview with our Account Director 

3. Interview with our Chief Underwriting Officer EU

4. Final interview with a panel of executives including our VP People

Ready to shape the future of insurance with us? Apply now! 🙌

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