Account Manager

Posted 3 Days Ago
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Kingston upon Hull, East Riding of Yorkshire, England
In-Office
25K-36K Annually
Mid level
eCommerce • Information Technology
The Role
The Account Manager will manage a portfolio of clients, delivering marketing solutions, driving renewals, and upselling services to meet client needs and grow revenue.
Summary Generated by Built In
Company Description

About us

Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day.

We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star.

It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love.

Your story, with Reach

As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do.

We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore.

We’ll help you build a career that works with your life, while giving you the space to create and grow.

About this role

Do you have a background in sales and an interest in advertising? Then this could be your next move. We’re growing our Sales Hub in Hull, and are hiring Account Managers to join the team!

As an Account Manager, you’ll keep, grow and champion a portfolio of clients by delivering first-class marketing solutions across Reach PLC’s portfolio covering print, digital, video, social, content solutions and partnerships. You’ll be a trusted consultant, focused on value, building long-term relationships that drive renewals and smart upsell.

You’ll get to know each client and understand their needs, and will utilize your knowledge to spot opportunities and pitch tailored solutions that hit their goals. You’ll own a defined book of accounts, be their go-to contact and build strategic plans to grow revenue, lift order value and unlock growth across products and channels. Using insights and campaign performance, you’ll lead consultative conversations, pinpoint needs and recommend what works.

You’ll also run win-back campaigns — re-engaging lapsed advertisers. You’ll figure out why they left, craft compelling reactivation offers and bring them back for the long term.

What you need to succeed

To thrive in this role, you'll need a proven track record in sales or client management, showcasing your dedication to customer success. You’ll be a consultative seller with fantastic negotiation and closing skills.

Your enthusiasm for marketing and advertising will fuel your drive, and your detail-oriented yet flexible approach will ensure resilience and adaptability, and you'll possess outstanding oral and written communication skills, along with impressive presentation abilities to explain complex solutions effectively. 

We’re looking for strong planning and organisational skills, coupled with proficient problem-solving capabilities. You should be able to work swiftly without compromising quality and excel at building robust client relationships. We need someone with strong digital literacy, with confident use of CRM systems, spreadsheets and presentation tools, and the ability to learn new platforms quickly.

Whilst all of this would be fantastic, we welcome applications from a variety of backgrounds, you do not need to be an expert in marketing or advertising to thrive in this role and we offer comprehensive training to ensure you truly hit the ground running. If you’re looking for a new challenge and are interested in sales and advertising, we’d love to hear from you!

How we'll look after you

We're offering £25,000 - £36,000 + bonus depending on experience. 

We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including:

  • 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.

  • An extra day's paid leave each year to volunteer for a cause close to your community or your heart.

  • Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)

  • Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings.

  • Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.

  • Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression. We believe you shouldn’t have to wait to join us to know what to expect from us, which is why we share this overview of the policies we have in place to support families and carers. If there's something you want to understand more about, just ask - it won’t make a difference to your application.

  • A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.

  • Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.

  • Wellbeing support - including a 24/7 assistance programme for you and your family.

  • Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.

  • Interest-free loans - including for season tickets and technology

Additional Information

 

 

Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

Top Skills

Crm Systems
Presentation Tools
Spreadsheets
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The Company
Canary Wharf
2,068 Employees
Year Founded: 1832

What We Do

Reach is the largest commercial publisher in the UK and Ireland. We own over 130 of the most trusted and popular national, regional and local media brands, with a combined print and digital monthly reach of 48m. With over 10 million registered customers, we are proud to be campaigners, champions and changemakers in our communities

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