Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 20 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $500 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We’re looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Job Category
360 Finance is a leading platform enabling home improvement contractors to provide fast, flexible financing solutions for their customers. We empower contractors to close more jobs, grow their businesses, and provide homeowners with simple paths to pay for projects.
We are seeking a dynamic Account Manager to own direct relationships with contractors using the 360 Finance platform. This role is critical to driving contractor engagement, adoption, and satisfaction while ensuring that contractors and their homeowner customers experience seamless financing for home improvement projects.
The ideal candidate thrives in a client-facing role, has strong relationship-management and problem-solving skills, and is motivated by helping businesses succeed.
Responsibilities
- Serve as the primary point of contact for assigned contractor accounts, ensuring consistent engagement and satisfaction.
- Onboard new contractors onto the 360 Finance platform, providing training and guidance on tools, workflows, and best practices.
- Partner with contractors to maximize homeowner financing adoption and improve job conversion rates.
- Monitor account performance, proactively identifying growth opportunities, risks, and areas for support.
- Resolve contractor issues quickly by collaborating cross-functionally with Operations, Product, and Finance teams.
- Educate contractors on new features, product updates, and financing programs.
- Track and report account health metrics, ensuring portfolio growth and retention targets are met.
- Advocate for contractor needs and feedback internally to influence platform improvements.
Requirements
- Bachelor’s degree or equivalent experience in business, finance, or related field.
- 3+ years in account management, client success, or sales (preferably in financial services, fintech, or home services).
- Strong communication and interpersonal skills with proven ability to build lasting client relationships.
- Data-driven mindset with ability to interpret account performance and recommend solutions.
- Comfortable working in a fast-paced, evolving environment.
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Please see QuinStreet’s Employee Privacy Notice here.
What We Do
For more than 15 years, Modernize has been a leader in the home improvement and services industry, connecting homeowners with contractors and other home services professionals. Modernize operates in more than 15 high-value, high-consideration home segments, including new and replacement windows, solar installation, roofing, heating and air conditioning, siding, bathrooms and kitchens, new and replacement gutters, home security, and others. The business brings a network of more than 1,000 contractors and professionals across all segments, offering broad geographical coverage and choice for homeowners.
Modernize is owned and operated by QuinStreet, Inc. (Nasdaq: QNST), a leader in providing performance marketplace technologies and services to the financial services and home services industries. QuinStreet is a pioneer in delivering online marketplace solutions to match searchers with brands in digital media. The company is committed to providing consumers with the information and tools they need to research, find and select the products and brands that meet their needs.
Why Work With Us
We aren’t just in the business of building homes. We’re in the business of building careers.
Modernize Home Services, believes in the professional and personal growth of each employee at every career stage. We offer role-specific improvement tools and resources needed to succeed in your current role, and the role you aspire to take on tomorrow.
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