Classification: Exempt
Manager: VP of Revenue and Account Management
Duties:
The Account Manager (“AM”) is an integral member of Axiom’s Sales Department (“Sales”). The AM is primarily responsible for maintaining client relationships and leveraging business relationships to increase revenue with existing clients. The AM will maintain Mid-Market accounts with annual revenue between $25,000 and $50,000. Additionally, the AM will have other duties and responsibilities as determined from time to time by the VP of Revenue and Account Management.
Essential Functions:
The essential functions of the AM are to:
- Manage entire sales cycle and account management process for individual client accounts serving as the lead point of contact; build and maintain strong, long-lasting client relationships; establish consulting style relationship that provides additional resources and training
- Cultivate new business opportunities with existing clients and/or identify areas of improvement to meet or exceed client expectations by applying knowledge of Axiom’s products to match needs of clients
- Answer inquiries and concerns from clients regarding products, and services and their uses
- Provides information, quotes, credit terms, and other bid specifications to clients, negotiates prices, terms of sales, and/or service agreements; prepares contracts and ensure timely and successful delivery of our solutions according to client needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; prepare reports on account status
- Collaborate with members of Sales Department to identify and grow opportunities within existing client accounts and provide the necessary support to win the business
- Collaborates with Implementation and Operations personnel to confirm that products and services are implemented properly
- Meet or exceed quarterly revenue quotas and activity expectations such as weekly, monthly or quarterly maintenance checklists, meetings set and Salesforce activities
- Responsible for quarterly business reviews for all key clients in book of business including utilization review
- Forecast and track key account metrics (e.g. program KPI’s, quarterly sales results and annual forecasts)
Qualifications:
The successful candidate should have a combination of demonstrated experience and education that is equivalent to 5 years with a focus on account management or related fields.
Physical Requirements:
- Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach,
- Specific vision abilities required by this job include close vision requirements due to computer work,
- Light to moderate lifting is required,
- Ability to uphold the stress of traveling,
- This position may be hybrid or remote; however, regular, predictable attendance is required.
Additional Information:
Must be willing to travel up to 25%.
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What We Do
Axiom Medical is revolutionizing the health security pathways towards new modern workplaces!
Building on our over 20 year history of providing nationwide occupational health management programs, Axiom has now expanded our reach by developing innovative solutions for onsite population health surveillance and management of contagious illness in the workplace.
Our best in class solutions mitigate risk, while promoting the health and wellness of your workforce population.
Industries we support include: TV & Film, Gaming, Oil & Gas, Manufacturing, Construction, Transportation, Food Service & Delivery, Travel & Hospitality, Education, Maritime Services, and Warehousing and Shipping.
Axiom Medical’s full suite of total worker health services include:
OnSite Services – Mobile Testing, Lab Services, Medical/Safety Staffing:
COVID-19 Testing, Flu Testing, Strep Testing, Regulated Exam Programs, Vaccination Programs, Health/Safety Supervisors, COVID Compliance Managers, Nurse Testers, Project Managers
CheckIn2Work and CheckIn2School Apps – Daily Health Attestation App:
Real-Time Health Reporting Technology for Protection of Workforce and Student Populations
CRIA and Contact Tracing - Contagious Respiratory Illness Assessment and Management:
Symptom and Exposure Monitoring for Medical Management of Contagious Illnesses
ICM – Nurse Triage and Incident Case Management:
24/7 Nationwide Telephonic Management of Workplace Injuries
OHP – Occupational Health Programs:
DOT Testing, Drug/Alcohol Testing, Pre-Employment Physicals, Hearing Conservation Programs, Respirator Fit & Pulmonary Function Testing, Functional Capacity Exams
EAM – Employee Absence Management:
Absence and Leave Management Programs Facilitated by Registered Nurses, FMLA, Short Term Disability, Occupational Return to Work, Medication Reviews
