Account Manager

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,300+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
As part of the phenomenal growth SharkNinja has achieved over the last few years we have an exciting new opportunity for an Account Manager for SharkNinja to join our team. The successful candidate will be an instrumental member of the Creative Studio team, helping to ensure timely and smooth delivery of our product innovation assets within exciting, expanding categories. This person will be responsible for maintaining and growing internal key relationships, ensuring projects are delivered on time and within budget, and driving strategic and creative development. Responsible for managing and growing internal client relationships, ensuring the successful execution of creative campaigns, and driving business growth. You will act as the main point of contact, oversee project management, and collaborate closely with internal teams to deliver outstanding creative solutions across Shark and Ninja. This role requires a strategic thinker with strong communication skills, a deep understanding of marketing and advertising, and a passion for creative excellence.
Internal Key Stakeholder Management:

• Serve as the primary contact for key stakeholders, building and maintaining strong relationships.

• Understand business objectives and develop strategic solutions to meet their needs.

• Provide regular updates on project progress, performance, and manage critical paths.

Project & Campaign Management:

• Coordinating creative projects, ensuring they meet expectations, budgets, and timelines.
• Work collaboratively with creative, strategy, and production teams to develop and execute campaigns.
• Ensure quality control and consistency across all deliverables.

Relationship Management:

• Serve as the main point of contact for assigned key stakeholders, understanding their needs and objectives.
• Build and nurture strong, long-term relationships with PD and Category Managers through regular communication and meetings.

Project Management:

• Ensuring they are completed on time, within budget, and to the client's satisfaction with the main focus on packaging
• Collaborate with internal teams, including internal creative agency and production to develop and implement integrated marketing campaigns.
• Monitor project progress, identify potential issues 'spotting the smoke', and proactively address them to ensure successful project outcomes.

Creative Briefing and Feedback:
Work closely with SharkNinja key stakeholders to understand their creative briefs, providing clear and actionable feedback to internal teams to ensure the development of high-quality deliverables.
Champion Ninja PD and Cat Managers perspective, advocating for their needs and preferences throughout the creative process.
Performance Measurement and Reporting:
Monitor and analyse campaign performance metrics, providing the teams with regular reports and insights to demonstrate the effectiveness of our work. Use data-driven insights to optimise future campaigns and drive continuous improvement in client outcomes.
Reporting and Analysis:

• Track and report on project progress, including key milestones and client feedback, ensuring transparency and accountability.
• Conduct post-project reviews and analysis to evaluate project performance, identify areas for improvement, and gather insights for future projects.
• Provide regular updates to internal stakeholders on SharkNinja account status.

Preferred Qualifications;

• Experience working in the consumer packaged goods (CPG) industry.

• Experience with project management tools such as Asana, Trello or Wrike.

• Detail-oriented with a passion for quality and precision in artwork production.

• Bachelor's degree in marketing, advertising, communications, or related field.

• Experience in account management, preferably within a creative agency, in-house design studio or marketing environment.

• Proven track record of successfully managing client relationships and delivering creative projects on time and within budget. Strong understanding of creative processes, including branding, design, advertising, and digital marketing.

• Excellent communication skills, both verbal and written, with the ability to effectively communicate with clients and internal teams.

• Strategic thinker with the ability to understand clients' business objectives and develop creative solutions to meet their needs.

• Highly organised with strong project management skills and attention to detail.

• Ability to thrive in a fast-paced, deadline-driven environment and manage multiple projects simultaneously.

• Proficiency in project management tools, CRM software, and Microsoft Office Suite.

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]