Account Manager

Klick is an ecosystem of brilliant minds dedicated to transforming healthcare communications and helping our life sciences clients improve health outcomes since 1997. Recognized by Great Place to Work among the Best Workplaces in Advertising and Marketing, for Women, and in Professional Services, as well as a recipient of the Waterstone Most Admired Corporate Culture award and Deloitte’s Best Managed Companies, Klick is where careers in healthcare communications thrive.

We’ve been growing steadily for almost three decades and continue expanding our global footprint. With a new office in São Paulo, Brazil, we’re committed to hiring individuals who are passionate about positively impacting health in Latin America. If you’re ready to make a difference in healthcare communications, we encourage you to apply!

Please send your resume in English.

By helping startup one of our regional offices at Klick, it will allow you to do the best work of your career. There’s just so much more opportunity and support here than you’re used to. We have no big network issues, no posturing, no politics, and no BS. You’ve never worked with a team like this.

You will deliver fantastic work to your healthcare clients. Why? Your team. You’ll partner across crafts to deliver outstanding creative, activation, tech enablement and more. We’re looking to you to extend and build the high-performing, people-first Klick culture in your region, which also means ensuring the culture is authentic to your part of the world.

At all levels within Client Services, you have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.

Management and Execution:

• Manage day to day projects and assure the delivery of those projects on time and within budget, while maintaining high client satisfaction. 
• Collaborate with your team to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
• Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
• Support delivery on key brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
• Assist with project budgets with direction from your leadership.
• Collaborate with cross-functional teams in the delivery of launch programs.
• Maintain an action and solution oriented approach at all times.
• Ensure that all communications reflect Klick Health standards and contribute to a positive client experience. 
• Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.

Experience:

• Client services experience in the advertising industry.
• Pharmaceutical/healthcare advertising experience required.
• Experience participating in brand planning.
• Launch experience is a plus. Intake of new client opportunities and brief coordination. 
• Setup, and participate in client meetings, provide follow-up and recap notes.
• In partnership with Project Management, review and create scopes of work.
• Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively. 
• Maintain relationships with manager and sr. manager level clients.
• Strong presentation and communication skills. 
• Fluent in Portuguese and English.
• Understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.

#LI-CB1 #LI-Hybrid

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.

We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.