Account Manager

The Escode Division

The Escode division is a leading global provider of software resilience and business continuity solutions with over 18,000 customers worldwide and offices all over the world. We recently completed the exciting acquisition of Iron Mountain’s Intellectual Property Management (IPM) business. Together, the two businesses offer a rich, complementary set of services to customers globally, including industry leading software verification solutions and, excitingly, a cloud resilience proposition: Escrow-as-a-Service (EaaS).

As a combined business, IPM and our Escode division are now the market leader in software resilience services globally. Together we remain committed to investing in helping customers improve resilience as the technology landscape continues to evolve and are focused on delivering maximum value to customers, and creating a workplace where sales, technical and operations teams can be themselves and do their best work.

In March 2019 we Launched our EaaS cloud offering. This is a marketing leading cloud escrow solution, where we have since seen triple digit % growth over the past two years. This solution is underpinned by deeply embedded cloud technologies and include a mixture of legal and technical consultancy services that are sold to customers worldwide

Take a look at our website here to learn more about Escode: https://www.escode.com

Role Purpose

As an Account Manager within our core sales division, you will be responsible for selling the full range of services provided by Software Resilience to your designated customer base.

Your focus is to secure revenue growth by selling to your account base (up to 90 parent accounts), focusing on building long-term, sustainable relationships. As an Account Manager you will be focused on strengthening and building out existing relationships, securing new contacts within your clients, uncovering critical software applications – both cloud and on-premise, aligning client strategy with our own initiatives and presenting the desired solution to key decision makers.

Key Accountabilities

• Scheduling discovery calls on a weekly basis with key stakeholders within your account base to understand business strategy and business continuity plans for key third party applications.

• Uncover new business opportunity to create pipeline, qualify opportunities, close business, and support revenue growth for NCC Group.

• Where required, target new prospective contacts in key verticals to grow your own account base.

• Develop account plans to ensure revenue growth within your account base to maximise opportunities. To be present to members within the sales management team on a pre-agreed basis.

• Achieve defined set targets and KPI’s and proactively report accurate revenue forecasts to your line manager.

• Utilise business systems including CRM (Salesforce.com) to plan your business accordingly.

• Collaborate with teams such as Technical Delivery, Contracts, Legal and Finance to ensure we provide excellent service to our clients

• Utilise our marketing resources to enhance engagement with your portfolio of accounts

Minimum Requirements

• Excellent communicator at all levels – Written and verbal and able to effectively create and structure communications with a view to generate opportunities and build relationships

• Ability to gain an understanding of a client’s business strategy and articulating value propositions aligned to their organisation

• Expert in sales forecasting and account planning

• Experience in a recognised sales training/methodology discipline for account planning and sales cycle management

• Strong business acumen – ability to uncover the business issues that organisations face and articulate how NCC value propositions can address these challenges

• The ability to work towards various key performance indicators that support the go-to-market strategy

Desirable Requirements

• Knowledge and understanding of the technology, software, and cloud industry

• Knowledge of key verticals such as finance, energy etc.

• Proficient in using LinkedIn as a method of engaging with existing and prospective customers within your base.

About your application

We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [email protected]. All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.