We have an exciting opportunity to add an Account Manager to the team. The Account Manager is a day-to-day client contact point and an agency team catalyst for business-building work. The Account Manager develops a deep understanding of the client’s business, fosters a tight partnership with Account Directors, client contacts and cross-functional agency teams. They execute work flawlessly from start to finish. The right candidate will be a goal-oriented, proactive problem solver with highly developed communication and active listening skills.
Responsibilities
- Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
- Manage regular client communication touchpoints, including status reports, calls, video chats and email engagements
- Author briefs based on planned campaigns, client input and business needs
- Define key project milestones and actively monitors project progress to ensure on-time, on-budget and on-brief delivery
- Identify growth opportunities strategically on key accounts and proactively helps clients develop new solutions to their business challenges
- Maintain up-to-date account business plans and organizes all project files within Google Team Drives structure
- Handle detail oriented delivery of assetss across paid, earned and owned
Qualifications
- Bachelor’s degree in advertising, communications or a related field
- Minimum of two years of experience in an account management role, preferably at an agency
- Proven ability to foster relationships with clients and internal organizational partners
- Understanding of general agency processes and operations
- Ability to collaborate with account management peers and cross-functional departments
- Excellent written and oral communications skills
- Experience with multimedia and digital marketing, including web development, social and display
- Power user of email, text, video conferencing, presentation software and standard business software with superior organizational skills
What We Do
Hardworking people are at the heart of what we do. Those that put in an honest day’s work and have high expectations of themselves and the brands they choose. And every day we engage with them, turning conversations into interactions: digital, personal, and financial.
