Account Manager

Job Description

Why is this an exciting opportunity.

An inclusive and fun workplace where the alchemy of people and technology creates experiences people love and actions brand’s needs.

The opportunity to experience another world, learn a skill or do something you are passionate about outside of media through our annual Human Experience Day.

Flexible working – the ability to mould the way you want to work to fit your lifestyle.

A constantly evolving and personalised Learning and Development programme tailored to the training you need to drive your career development.

Local and Global Mobility – transferring to any agency within Publicis Groupe in Australia and internationally.

An onboarding program that commences from the point of you accepting our offer and shares everything that you need to know about Starcom and sets you up to achieve success throughout your first 6 months.

Progressive parental leave initiatives.

Wellbeing initiatives that support your ‘Wholeself’ – mental health initiatives which include a Publicis wide shut down in October each year to mark World Mental Health Day. We also have massages, flu shots, free breakfast and fruit and access to our Employee Assistance Program.

Starcom Values

The Human Experience Agency is who we are, People Powered Growth is what we create with you and our clients. Our vision is to be the agency most admired for our people. You can expect to join a culture that is never standing still, which is our way of thinking, working and learning, challenging the status quo and always reaching for better. Particularly when it comes to our career growth.

The transformation you will experience.

As part of the HX Planning and Activation team, the Senior Account Manager is accountable for planning, client service, and managing & developing the Account Executive and Coordinator. The Senior Account Manager project oversees all relevant craft specialists in the creation of client work and assists collaboration across the agency to ensure strong client relationships on a day-to-day basis. As a valued member of the team, the Account Manager is accountable for driving and enhancing our agency's culture of People Powered Growth.

Your scope will include:

• Assists client leads to deliver innovative and creative solutions to client briefs

• Executes solutions through the communications planning process

• Collaborates with the HX Partnership to deliver implementation planning excellence

• Project directs client plans to ensure accuracy and budget

• Builds strong client relationship as a recommended member of the agency village

• Oversee the financial management including invoicing and payments process in line with contractual terms agreed

• Sets example to team to keep abreast of current and future industry thinking and trends

• Influences the team to focus on providing opportunities for them to deliver on self personal growth plans

• Oversees the overall delivery of campaign across all craft disciplines

• Understands the trading implications of planning agreements made to ensure Starcom and client objectives are delivered

• Assists the Account Director to ensure client and agency priorities are filtered through to the team

What you’re looking for

• A supportive and collaborative culture

• Clients who are open to be challenged and working progressively.

• Fulfil your career ambitions in a business large enough to accommodate them - we have one of the best mobility programs GLOBALLY!

What type of person will be successful in this role

• Minimum of 4-5 years’ experience preferred.

• Holistic Media Planning Experience (Offline + Digital)

• Strong written and verbal communication experience

• Strong client relationship management experience

• People management experience

• Knowledgeable using Excel, PowerPoint and Word.

• Expertise across industry planning tools to deliver optimum plans for client KPIs/target

• Deep knowledge and comprehension of financial management tool e.g. BCC and MScope

• Strong working knowledge of the media marketplace and new opportunities

• Attention to detail that is second to none

• A true professional with strong time management and the aptitude to juggle multiple priorities.

• Strong organisation experience with a love for being one step ahead

• Has a curious nature with a willingness for continuous learning and fearless growth

If you don’t tick every box in this ad, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who share our values of inclusion, collaboration, adaptability, fearlessness, and integrity, rather than ticking boxes – so if this role resonates with you, please apply.

Diversity. Inclusion. Equity. More than just words, these are part of our DNA. At Publicis Groupe we are committed to the inclusion and recognition of all people; regardless of race, age, culture, ability, ethnicity, gender identity or expression, sexual orientation, marital status and religious affiliation. We believe that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate in. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. 

Uniqueness is powerful; without it we wouldn’t be where we are today. So be you – we like it that way. 

We are committed to providing reasonable adjustments for people with disability or those that require additional support throughout the application process. If you need any assistance or adjustments, please contact us via [email protected] - your personal information will be kept confidential.

Additional Information

All your information will be kept confidential according to EEO guidelines.