Account Manager

Company Description

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining betting and gaming experience.

Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.

Ready to level up your career? 

Playtech‘s GamesLink unit is looking for a passionate, target driven Account Manager who will partner with our customers and ensure their long-term success.

The Account Manager role is to manage a portfolio of assigned customers, pro-actively developing the relationship and generating consistent revenue growth in line with assigned targets. The successful candidate will be results orientated and have a genuine enthusiasm for succeeding within the online gaming industry.

Account Management responsibilities include developing strong relationships with customers and internal stakeholders across the business and understanding their assigned customers’ business in depth with a competent understanding of their KPI’s. Using the Playtech tools and “out of the box” thinking, Account Managers shall make proactive and relevant suggestions and recommendations to their customers in order to drive revenue growth. Account Managers will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. Our ideal candidate is able to analyse their customers websites and identify opportunities to improve the overall Playtech content exposure as well as providing dedicated day to day support and answer general queries.

Job Description

Your influential mission. You will...

• Meet/exceed revenue targets
• Develop strong relationships with customers and across the business internally
• Set up Playtech promotional tools in the back office for licensees
• Configure game limits
• Deliver the Games Content roadmaps and advising on applicable content for specific markets
• Work with BI and internal BI tools to understand and analyse your account data
• Present BI data on the performance of your accounts internally & externally
• Provide first level business support and being a point of escalation for all queries

Qualifications

Components for success. You...

• Have experience working within an online B2B gaming company in a customer-facing, revenue/target-focused role
• Possess experience with IMS or other online gaming platform back offices
• Demonstrate excellent communication skills
• Exhibit the ability to multi-task and manage your time well
• Understand your licensee and their business needs
• Are self-motivated and highly driven by targets
• Maintain a service and business orientation with excellent interpersonal skills
• Show strong analytical and problem-solving abilities
• Have knowledge of the online gaming market (particularly Casino, Live Casino, and Poker) with a solid understanding of the competitor landscape
• Communicate in written and spoken English to a business level
• Bring strong skills in Excel and PowerPoint

You'll get extra points for...

• Proficiency in other languages

Thrive in a culture that values... 

• Private comprehensive worldwide health and dental insurance
• 20 vacation days + 12/13 bank holidays
• Complimentary breakfast, lunch, fruit, snacks, unlimited hot and cold drinks and more at our in-house canteen
• Many opportunities to socialise with your colleagues throughout the year, with many Company parties, events, team building activities, CSR initiatives and more
• Free parking at Alcaidesa Car Park in La Linea de la Concepcion (for employees who reside in Spain outside of the La Linea area)
• A chance to level-up, with many learning and development opportunities available to all team members
• An investment in your mental and physical health, with a fully subsidised gym membership, as well as a free subscription to Headspace; the mindfulness meditation app

Additional Information

GAMESLINK TEAM

Welcome to Playtech GamesLink! Our dynamic and thriving commercial team is a driving force within Playtech, consistently achieving remarkable success. Fueled by passion, creativity, and a relentless pursuit of excellence, we’ve assembled the best minds in the industry. Join us to collaborate with the brightest stars and find a springboard for your career. Ready to make your mark? Be part of something exceptional at Playtech GamesLink! 

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.