Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.
The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.
Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
What does an Account Manager do at Hogarth?
Primarily responsible for managing brands and leads all the extended teams needed for excellent service delivery: operations staff to deliver high quality, fully integrated plan executions & production excellence.
The Account Manager has a deep understanding of the category & brand challenges, turns business objectives into communications objectives and together with Account Director defines clear KPI’s for each brief.
- Day to day contact with EMEA Client
- Coordination between internal departments (Creative, Development, Audio Video, Studio, etc)
- Overall planning, crisis management and resources management
- Strive for better client and stakeholder relations
- Manage jobs through specific production platforms
- Handle all aspects of client campaigns from planning through to delivery
- Manage and monitor timelines and deadlines, set realistic client expectations
- Proactively chase and interrogate delays
- Escalate issues to the superior
- Demonstrate clear understanding of brand and guidelines
- Highlight and escalate quality control issues
- Support the superior in supplying client management information and reporting
- Manage and optimize internal workflow to ensure/increase productivity
- Take full responsibility for the completion of the digital projects
- Responsible for overseeing the development process of several materials across different markets
- Foresee any project issues/ questions or internal resourcing issues before they arise
- Manage accuracy and timeliness of the financial process
- Coach and develop new team members in their role to ensure workflow efficiency and Client satisfaction
This role reports to the Account Director.
You will work closely with Development, Creative, Broadcast, Studio Print and QA teams.
Requirements:
- 3 to 6 years of experience in a similar role
- Experience of working in 360 campaigns
- Experience managing and servicing international accounts in 5+ markets with multiple stakeholders
- Demonstrable experience in managing global production projects and teams
- Prioritization, time management and attention to detail
- Resilience and ability to work under pressure
- Strong interpersonal skills
- Highly organised, customer focused, proactive and possess excellent communication skills with a clear understanding of international brand challenges
- Fluent oral and written English essential
- Passion for and understanding of internet technologies
#LI-AI1 #LI-Hybrid
Diversity & Inclusion
Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.
We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.
Please contact [email protected] if you need the job advert or form in another format.
Data
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What We Do
Born to make the best work, brilliantly.
We combine craft insight and technology to bring your creative work to life.
Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.
