Account Manager

Posted 2 Hours Ago
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Oakbrook Terrace, IL, USA
In-Office
58K-68K
Junior
Agency • Digital Media • Marketing Tech • Professional Services
The Role
Manages client marketing campaigns from transition through delivery, including workflow execution, data files, mail plans, reporting, scope changes, project requirements, budgets, billing, and client communication. Coordinates with Sales and internal teams to maintain schedules and identify opportunities that increase revenue and profitability. Requires strong project management, Excel reporting, organization, communication, problem-solving, and client service skills.
Summary Generated by Built In

Description

Most agencies sell channel execution, Darwill sells growth and backs it with data nobody else has. We’re a data intelligence and growth execution company. We help businesses identify their highest-value audiences, activate them across channels, and continuously improve performance through proprietary benchmarking built on years of matchback data that cannot be purchased or replicated.

We built our reputation in direct mail. We’ve grown into something much bigger. Today, Darwill combines data intelligence, multi-channel execution, and performance measurement into a single growth engine. We work with businesses of all sizes, from regional multi-location operators to national franchise systems, who need to drive real results at the local level. We’ve built strong lasting relationships with many customers over years of consistent, measurable performance.

Location: Oakbrook, IL

Responsibilities/Essential Functions:

  • Transition of marketing campaigns from the Sales team, accurate & timely placement of campaigns into the WingMan system.
  • Acts as the day to day client contact, focused on execution and project management and maintain timely delivery of marketing efforts.
  • Execution of monthly workflow, data files, client mail plans and reporting.
  • Consistently monitors, accurately identifies and assesses scope changes and the impact to the production schedule and budget of a project then communicates with inter-departmental team project status.
  • Strong attention to detail, problem solving abilities and strategic thinking.
  • Ability to work independently in a team environment
  • Responsible for developing, defining, scoping, and documenting project requirements, as well as implementing project and program services both internally and with the client.
  • Prepares final billing by gathering information from internal functions.
  • Along with Sales, identifies new opportunities and implements strategies to drive future demand of company products and services that increase sales revenue and improves profitability.

Required Skills:

  • Well organized with strong project management skills and strategic planning abilities.
  • Manage projects and programs in a professional manner with a very high attention to detail in a fast-paced environment.
  • Demonstrates a high level of initiative and works well in a team environment with minimal direction.
  • Excellent communication skills both written and oral, with strong interpersonal and client service skills.
  • Able to be a team player through relationships, cross-training and being able to back up other team members as needed.
  • Problem solver with the ability to drive change within multiple levels of the organization.
  • Strong working knowledge of Office Suite especially strong in Excel for Matrix and reporting.
  • Proactively seeks opportunities to increase knowledge, skills and abilities.

Education:

Bachelor’s degree in Business, Marketing or related area with 1-3 years of experience or commensurate combination of education and work experience in the Print, Direct Mail, Direct Marketing, Advertising or Business Services related industry.

Work Environment/Physical Demands:

  • This job requires you to sit in a cubicle or office, on a computer (1 or more monitors) for the majority of the day.
  • May be required to work extended/evening hours and weekends as needed.
  • May require travel to other local Darwill locations (e.g., Oakbrook Terrace, IL and McCook, IL) on a regular basis.

Darwill’s Benefits & Perks

At Darwill, we’re committed to supporting your health, financial well-being, and work-life balance with a comprehensive benefits package designed to support you and your family.

  • 401(k) & Roth Retirement Plan – Build toward a secure financial future with retirement savings options and a competitive company match.
  • Comprehensive Medical Insurance – Choose from medical plan options designed to meet your individual and family healthcare needs.
  • Dental & Vision Insurance – Coverage to help support your overall health and well-being.
  • Paid Time Off (PTO) – Take time to recharge, enjoy life, and spend time with the people who matter most.
  • Health Savings Account (HSA) – Take advantage of tax-advantaged savings to help pay for eligible healthcare expenses.
  • Flexible Spending Accounts (FSA) – Set aside pre-tax dollars to help manage eligible healthcare and dependent care expenses.
  • Life Insurance – Darwill provides a $50,000 company-paid life insurance policy, with the option to purchase additional coverage.
  • Short-Term & Long-Term Disability Insurance – Company-paid coverage that provides added financial protection when you need it most.
  • Voluntary Supplemental Benefits – Additional Hospital Indemnity and Accident Insurance coverage is available for employees who choose to purchase it.
  • Health club Reimbursement- Darwill reimburses $30/month to gym of your choice if you attend 10 times or more a month.

Skills Required

  • Bachelor's degree in Business, Marketing, or a related area, or equivalent combination of education and work experience
  • 1-3 years of experience in print, direct mail, direct marketing, advertising, or business services
  • Strong project management and strategic planning skills
  • High attention to detail and ability to manage projects and programs in a fast-paced environment
  • Strong initiative and ability to work independently with minimal direction
  • Excellent written and oral communication skills
  • Strong interpersonal and client service skills
  • Ability to collaborate, cross-train, and support other team members
  • Problem-solving ability and capacity to drive organizational change
  • Strong working knowledge of Microsoft Office Suite, especially Excel for matrix and reporting
  • Ability to develop knowledge, skills, and abilities proactively
  • Ability to work extended or evening hours and weekends as needed
  • Ability to travel regularly to local Darwill locations
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The Company
HQ: Hillside, IL
Year Founded: 1951

What We Do

Darwill, Inc. is a full-service marketing provider offering digital and direct marketing, combining online and offline media to maximize campaign response and help businesses book more calls and increase sales.

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