Account Manager

Posted 3 Days Ago
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2 Locations
In-Office or Remote
Expert/Leader
Analytics
The Role
Owns post-sale commercial relationships for the FAST platform, serving as the executive customer contact and driving renewals, expansion, adoption, and revenue growth. Responsibilities include account planning, executive governance, customer launches, value realization, forecasting, commercial negotiations, cross-functional coordination, barrier resolution, and market support. The role requires strong insurance industry knowledge, executive presence, technology transformation skills, and 10+ years of customer-facing or consulting experience.
Summary Generated by Built In

This is an executive-facing, quota-bearing role supporting Verisk's leadership for the FAST platform. The Account Manager owns the full commercial relationship after the initial sale, cultivating executive relationships, launching new customers successfully, and driving revenue through broader use of FAST: more lines of business, additional modules, policy-volume growth and AI adoption. We are moving this role from account custodian to growth owner. Compensation is structured to reward growth.

Responsibilities

What you will own:

  • Executive relationships: Serve as the senior Verisk/FAST contact; keep customer and FAST leadership aligned through program governance, roadmap and strategic planning sessions.

  • Account strategy: Maintain an account plan, stakeholder map, quantified whitespace, and a documented 12-month growth thesis for every account.

  • Expansion & renewals: Build and progress the upsell pipeline, protect renewals, manage pricing and contracting, and forecast accurately.

  • Net-new launches: Bridge the handoff from sales to delivery by aligning objectives, stakeholders, ownership and success measures early.

  • Customer value: Prove adoption and business outcomes (QBRs, health scores) that justify expanded spend and build references.

  • Internal orchestration: Coordinate sales, delivery, product, support, finance and partners; escalate unresolved barriers; relay customer and industry input to Product Development.

  • Market support: Support trade shows and sales/marketing initiatives that expand FAST in the market.

 

How you will drive growth:

  1. Segment and prioritize. Rank accounts by customer value, expansion potential, executive access, product fit and strategic importance.

  2. Build the value map. Document footprint, underused capabilities, adjacent lines of business, upcoming initiatives and quantifiable outcomes.

  3. Create the growth plan. Set a 12-month path with target opportunities, owners, milestones, decision makers and partner involvement.

  4. Execute commercial plays. Renewals, module adoption, policy-volume growth, new license revenue, AI capabilities (Max and embedded AI Agents), services and migrations.

  5. Inspect and adjust. Review pipeline quality, slippage, engagement and value proof points monthly.

  6. Remove barriers. Define the decision or support needed, align with accountable owners in Product, Delivery and leadership, and escalate.

 

Measures of Success:

Customer Value - Adoption growth, module utilization, health scores, reference ability

Revenue - Quota attainment, new license revenue, expansion ARR/TCV, and renewal preservation

Execution - Current account plans, forecast hygiene, partner alignment, and barrier resolution

 

Qualifications
  • Experience: 10+ years of consulting or customer-facing experience driving outcomes for both company and customer, with proven commercial ownership (quota, expansion or renewal revenue).

  • Executive presence: C-level business acumen and engagement; outstanding written and verbal communication.

  • Domain: Life, Retirement & Benefits experience.

  • Skills: Technology transformation and change management; linking business processes to product and technical solutions; risk and issue management.

  • Mindset: Entrepreneurial, hands-on, comfortable in a fast-paced environment.

  • Education: Bachelor's degree in business, engineering, computer science, management or technology; advanced degree preferred

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About Us

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property and Restoration Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

https://www.verisk.com/company/careers/

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Verisk Employee Privacy Notice

Skills Required

  • 10+ years of consulting or customer-facing experience
  • Proven commercial ownership of quota, expansion, or renewal revenue
  • C-level business acumen and executive engagement
  • Outstanding written and verbal communication skills
  • Experience in Life, Retirement & Benefits
  • Technology transformation and change management experience
  • Ability to link business processes to product and technical solutions
  • Risk and issue management skills
  • Entrepreneurial, hands-on mindset in a fast-paced environment
  • Bachelor's degree in business, engineering, computer science, management, or technology
  • Advanced degree

Verisk Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verisk and has not been reviewed or approved by Verisk.

  • Retirement Support — A strong company 401(k) match is specified, with additional references to profit‑sharing. Together these create a solid foundation for long‑term savings.
  • Healthcare Strength — Medical, dental, vision, HSA/FSA, and life and disability coverage are described positively. Mental‑health support and broader well‑being programs are also highlighted.
  • Leave & Time Off Breadth — Generous PTO and paid holidays are noted alongside flexible/remote work options and volunteer time. Companywide well‑being days further expand time‑off options.

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The Company
HQ: Jersey City, NJ
2,129 Employees
Year Founded: 1971

What We Do

Verisk is a leading data analytics provider serving customers in insurance, energy and specialized markets, and financial services. Our team of nearly 9,000 helps customers make crucial decisions every day about risk—with greater precision, efficiency, and discipline.

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